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Regal Airport Hotel
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Reviews (5,307)
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Reviewed 5 weeks ago

Location is excellent. No need to shuttle from Airport. Its connected to airport through an overbridge. Concierge facility is good. Rooms are good and the view is great. Food offered at the executive lounge was good. But there are nothing during lunch at the lounge. Breakfast, snacks and refreshments at the executive lounge was good. Those who did not have lounge access, did not have an options for food at a reasonable cost. Restaurants are available but are expensive.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
Thank gainesvillegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Greetings from the Regal Airport Hotel!

Thank you for taking the time to share your experience with us during your recent stay. We are delighted to receive your kind words about our hotel location and facilities. Your comments about the food options and price are well noted and please rest assured that we have brought your comments to the responsible Head of department.

We will be most honored if we could once again be of service to you on your next visit.
With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2018

This place has fully satisfied my needs 100% of the times I have stayed there (over 10). It is conveniently right next to the airport, offers an excellent breakfast buffet as well as very nice evening dining. The executive lounge is also very nice. The staff is always polite and friendly as well!

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
2  Thank ttoon2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 17 May 2018

Dear Guest,

Greetings from the Regal Airport Hotel! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better.

We are delighted to learn that you enjoyed our hotel location, facilities, food and your service experience with our associates. We strongly believe that our associates are our greatest asset, and we are indeed proud of them. We will be more than happy to share your kind comments with the team, as we are sure they will be most appreciative of your compliments.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Regal Airport Hotel.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2018

Since we arrived Hong Kong very early in the morning and left early next morning, so I booked the GIFT OF TIME plan. It's wonderful we were able to check in at 7:00am right after arrival and had a good rest before the early morning trip next day.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
1  Thank CHYLVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 17 May 2018

Dear Guest,

Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about having an enjoyable stay at our hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

You may browse our website for more promotional offers for your next visit. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Regal Airport Hotel.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

The Regal is a competent in-airport hotel convenient (albeit a good hike) to the terminal and the high-speed rail to Central and Kowloon. Rooms are decent size and comfortable, the buffet offerings are varied and well-done. A good choice for a layover between connections at Hong Kong.

Stayed: February 2018
Thank hoopsenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this reviewResponded 17 May 2018

Dear Guest,

Thank you so much for such a devoted and faithful review. We are pleased to learn that you enjoyed our hotel location, room and food. It's fantastic that we have your continuous support. We will be delighted to welcome you back to our hotel very soon!

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2018

We loved the convenience of being able to simply walk through to the hotel from the arrival and departure area of the airport. The Airport Express train was also only a few minutes walk from our room for a day exploring in the city. We loved the food and refreshments on offer in the Executive Lounge which we were able to access with our booking. Our hotel room was spacious, very clean and the bed very comfortable.

Room Tip: We selected a room with Executive Club Lounge access which enabled us to enjoy free food and refreshments at almost anytime if the day when we were at the hotel.
  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
1  Thank Venice2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, 總經理 at Regal Airport Hotel, responded to this reviewResponded 14 May 2018

Dear Guest,

Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about having an enjoyable stay at our hotel and it is great that you enjoyed the food at our Executive Club Lounge. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We will be most honored if we could once again be of service to you on your next visit.
With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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