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Regal Airport Hotel
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Reviews (5,306)
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Reviewed 11 December 2017 via mobile

A very place to get good night sleep if you miss your flight. They serve good meals too.
decent spacious rooms with clean washroom. Nice bed bath and meal you get.... what else you need when you looking for comfortable stay.
It's located in one of the busiest Airports HK airport... still quite silent n no noise comes so travelers can have peaceful sleep.

Stayed: December 2017, travelled solo
1  Thank Yogeshupadhyay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, 總經理 at Regal Airport Hotel, responded to this reviewResponded 13 December 2017

Dear Guest,

Thank you so much for such as devoted and faithful review. It's fantastic that we have your continuous support. We will be delighted to welcome you back to our hotel very soon!

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

next day too early fright so very covinience.check in and check out smoothly.value is nomal.japanese TV nothing.skin care nothing.bathroom is nomal.satisfied.near airport but no noisey.welcome fluit have.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
Thank skto2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, 總經理 at Regal Airport Hotel, responded to this reviewResponded 13 December 2017

Dear Guest,

Thanks for sharing your feedback from your stay. We sincerely apologise for not having lived up to your expectations. Please rest assured that we have brought your comments to the corresponding Head of department.

We hope you will be giving us another chance and returning to our hotel in the future.
With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

We landed at Hong kong airport past midnight and this hotel was a life saver, just a short 200m walk from Terminal 1. Check in was efficient and the room was bright, clean and comfortable.
We were heading for Discovery Bay Golf course for a game in the morning and getting there from the hotel was a breeze.
Walked to Terminal 2 fir the Discovery Bay shuttle and after a short 20 minutes bus ride , we were at the DB bus terminal.
The hotel location is great for those arriving late or have an early connection.
Also great for golf at Discovery Bay.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank merc8989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, 總經理 at Regal Airport Hotel, responded to this reviewResponded 13 December 2017

Dear Guest,

Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about having an enjoyable stay at our hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We will be most honored if we could once again be of service to you on your next visit.
With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

Location cant be beaten if you need to stay at the airport , rooms are very dated ( i had a suite) room service was decent quality , sleep quality was good

The best thing about the hotel , was the staff , they couldn't do enough , I would return just for the service , they helped me beyond the call of duty and i really appreciate that .

  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank travelalot064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, 總經理 at Regal Airport Hotel, responded to this reviewResponded 11 December 2017

Dear Guest,

Thank you so much for sharing your stay review with us. Your kind words regarding the hotel location and our associates are warmly received.

We acknowledge your comment on the room being dated. Please be informed that we renovate guest rooms on a continuous basis. Your positive feedback will act as encouragement for the staff to go that extra mile. Thank you again for your valuable comments.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

the check in staff Mr. Chino was very help full. check in was fast. the room were big and my family get 3 single beds. it was only short walking distance to airport check in counter. so i really recommend this hotel

Stayed: December 2017, travelled with family
1  Thank Puspasari P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, 總經理 at Regal Airport Hotel, responded to this reviewResponded 11 December 2017

Dear Guest,

Thank you so much for sharing your stay review with us. Your kind words regarding the hotel location and our service team, particularly Chino, are warmly received. Your positive feedback will act as encouragement for the staff to go that extra mile. Thank you again for your valuable comments.

With warm regards from the Asia's Most Exciting City!

Yours sincerely
John A Girard
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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