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Reviewed 14 August 2018

We recently stayed here for 3 nights at the end of a 2.5 week trip around China.
It was such an easy place to stay, luxurious yet extremely comfortable and the staff were amazing - always smiling and ready to help. We had a Harbour view room with an incredible view of the HK skyline, especially at night when all the lights came on.
Close to the MTR, and short walking distance to the Star Ferry so very easy to get around.
Little touches made a difference such as the complimentary use of a Smartphone which enabled us to have wifi access when out and about, and being able to use the Health club to shower and freshen up, after sightseeing all day, before our late evening flight home
All in all, a great stay, highly recommended

Stayed: August 2018, travelled with family
1  Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this reviewResponded 3 weeks ago

Dear Catherine D, it certainly sounds like you had a great time with us. Thank you for sharing such a fantastic experience. We are indeed pleased to hear how you enjoyed great convenience and comfort throughout your stay. Thank you for recommending our hotel and we are looking forward to welcoming you again very soon. Yours, Philip Dewar, General Manager

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Reviewed 13 August 2018

Yes, this is the most wonderful hotel in the world . The atmosphere and pure opulance are just so good. Really it was our first stay at the hotel, but it won't be our last. A wonderful experience. It may even be our only reason to visit HK.

Room Tip: Harbour view rooms are great.
  • Stayed: July 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank mr-harris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this reviewResponded 3 weeks ago

Dear mr-harris, thank you very much for such wonderful compliments! We are more than pleased to learn that you are impressed with our heart-warming hospitality. We all look forward to welcoming you back to your “home away from home” again real soon. Yours, Philip Dewar, General Manager

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Reviewed 12 August 2018 via mobile

Second year in a row we stayed at Shangri-La. The harbour view is completely amazing, Horizon Club great, but we actually believe the Shangri-La staff makes us return. Special thanks to Angela Kwan, Guest Relations Officer, for taking special care of our son and girlfriend!

Stayed: August 2018, travelled with family
Thank Håkan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this reviewResponded 3 weeks ago

Dear Håkan N, thank you for sharing this nice review with us. We are delighted to hear that you enjoyed your experience in our Horizon Club. We have passed on your nice compliments to Angela and hope to see you very soon. Yours, Philip Dewar, General Manager

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Reviewed 10 August 2018 via mobile

Shangri-La is a very nice holiday with very close proximity to restaurants and subway. The hotel has very great restaurants and the staff was very helpful and very polite.
We have enjoyed the 4 nights that we spend in the hotel and it’s our place for next trip to Hong Kong.

Stayed: August 2018, travelled with family
Thank Mohamed I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this reviewResponded 3 weeks ago

Dear Mohamed I, thank you for your nice review. We are all thrilled to have left such a lasting impression on you with a wonderful stay! We cannot wait to welcome you again very soon. Yours, Philip Dewar, General Manager

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Reviewed 10 August 2018

The staff at Kowloon Shangri-la is very attentive and take their guest experiences very seriously. After a disappointing stay at the hotel during my wedding, the Hotel Manager reached out to us and took the time to discuss and address our feedback/comments in detail.

My husband and I returned for a stay at a suite at the hotel recently. We enjoyed the high quality and professional service provided by the managers and the staff. The lounge has a relaxing atmosphere and the food and cocktails served there were excellent. I would recommend this hotel for travellers looking for a stay in the Kowloon side of HK.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank karencious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this reviewResponded 3 weeks ago

Dear karencious, thank you very much for sharing your positive review with us. We are delighted to hear that you enjoyed your recent stay with us. We are looking forward to welcoming you again very soon. Yours, Philip Dewar, General Manager

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