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All reviews wan chai mtr station hk convention centre perfect location expensive hotel business trip exhibition hkcec supermarket ferry expo gym
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Reviewed 4 May 2017 via mobile

Surprised the room was bigger than other hotels i stayed in Hong Kong. Also it's rather clean. Location was great. 10 mins walk away from HKCEC. Absolutely a bargain for ppl participating in exhibitions in HKCEC.

Stayed: March 2017, travelled on business
2  Thank agnes l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KapokApartment, 前廳部經理 at Kapok apartment, responded to this reviewResponded 5 May 2017

Dear Agnes l,

Many thanks for taking the time to share your experience at our Apartment with the tripadvisor.com community!

Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.

When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile

Bad first impression. Walked in at 2.30pm, obviously tired after taking the Ferry and was shocked that we cannot check in yet.

Went nearby to have some food and drinks. Back at 3.30pm right now and STILL not ready. Highly unacceptable.

Have not made a fuss. Will do so soon if I have to wait one more hour.

Stayed: April 2017, travelled with family
Thank PriscillaH464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KapokApartment, 銷售總監 at Kapok apartment, responded to this reviewResponded 4 May 2017

Dear Priscilla H,

Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok.

We truly sorry for what happened to you for not able to provide checking in on time and we apologize for any inconvenience caused.

We had special reminded our housekeeping team to clean the room in time to ensure guest can have their rooms on or before 14:00 hrs.

Once again we sincerely apologize for any inconvenience caused and thank you for providing your honest feedback to help us fine tune our products and services.

Our team will work towards ensuring that all the equipments are in fine working order.

When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!

Sincerely,
Pinky Lung
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2017 via mobile

Great location! Just next to HK convention and exhibition center. Excellent place to stay during business trip. Convenient transportation by bus, ferry and also MTR. Lots of restaurants and cafes around the hotel, and also one vanguard shop nearby. Great sea view on the rooftop, and also have a gym. Enjoy my stay in kapok in HK!

Stayed: April 2017, travelled on business
1  Thank zzzzwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KapokApartment, Director of Sales at Kapok apartment, responded to this reviewResponded 7 April 2017

Dear zzzzwong,

Many thanks for taking the time to share your experience at our Apartment with the tripadvisor.com community!

Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.

When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!

Sincerely,
Pinky Lung
Director of Sales


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2017

Me and my friend got a twin premier city view room.
Room was quite okay. Cleaned everyday, although they could have also changed the bed sheets. Table was really small not enough for two people to sit down and have a meal. Water heater works well. Wifi was really good and smooth.
TV and wifi got tripped for a while but it was attended to very quickly and fast. Didn't manage to catch the guy's name, He was wearing glasses. Very friendly person.
Overall staff there is nice and friendly.
We stayed on the 7th floor, not sure if its the only smoking floor but there was only one lift that takes us to that floor, so it is quite a wait.
Do check out the rooftop, the view is quite amazing.

  • Stayed: February 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Shafa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KapokApartment, 銷售總監 at Kapok apartment, responded to this reviewResponded 21 February 2017

Dear Shafa M,

Thank you for your comments and feedback in regards to your recent stay at Apartment Kapok.

Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.

When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!

Thank you once again and hope to see you again in the near future.

Sincerely,
Pinky Lung
Deputy Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

Need a temporary place for a few months for home renovation. Found this serviced apartment to be the best alternative amongst the 1-bedroom market. The unit has a real kitchen, relatively much more storage space like wardrobes, shelves & drawers than any other similar size units I've been to. The location is excellent. 10 min walk to Causeway Bay or to Wanchai MTR. The service staff are very polite & the place is very clean. They also have a small gym, a book lounge & a roof garden for residents to relax. Great value for money.

Stayed: February 2017, travelled with family
2  Thank Wan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KapokApartment, 銷售總監 at Kapok apartment, responded to this reviewResponded 21 February 2017

Dear Mwwan,

Many thanks for taking the time to share your experience at our Apartment with the tripadvisor.com community!

Your valued feedback and warm words are greatly appreciated by us all, and we are further encouraged by them.

When your travels do bring you back to Hong Kong, please do let us know and we will be sure to make any arrangements needed. We look forward to your return!

Sincerely,
Pinky Lung
Deputy Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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