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Explore36963414263

A great experience!!

5.0 of 5 bubblesReviewed 15 Mar 2024
We had an unforgettable experience at Alva Hotel (Hong Kong ), we think that all of the staff were nice to us and they were polite too, they met all of our requests during those days. We are sure that we will come here to have fun again and we will recommend to our friends!!!!
Date of stay: November 2023
Room Tip: early booking for the buffet
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek But, Other at Alva Hotel by Royal, responded to this review
Responded 17 Mar 2024
Dear Explore36963414263

Thank you so much for your time to write us this valuable positive review!

We are very glad to hear that you enjoyed your stay with us, especially our customer service met your expectations during your stay.
Rest assure we will share your compliments to our staff. We are so thrilled to learn that their diligence and professionalism are recognized by our valuable guest like you.

It would be our pleasure to welcome you back in the near future for another lovely visit.
Sincerely,

Derek But
Hotel Manager
ALVA HOTEL BY ROYAL
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 15 March 2024

服務很好,職員都後有禮貌,有求必應,地點方面附近比較寧願,不過冇影響服務體驗,必定會有下一次來臨!!!!!
另外,都好適合一家大細過黎staycation玩,又有buffet食,價錢又合理!!!!!!!
The staffs are helpful and polite , we had buffet dinner there the food was yummy!!! About their service , it was an unforgettable experience of our life, it is really sosossooo good! I am highly recommend that you should go once !👍🏻

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Resort44802590355
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek But, Other at Alva Hotel by Royal, responded to this reviewResponded 18 March 2024

Dear Resort44802590355

Thank you very much for taking the time to share your experience with us online and the TripAdvisor community. Comfortable facilities, good buffet and spacious accommodation are our well-known features. Surely ALVA HOTEL is the greatest choices for a staycation or long-term rental.

Thank you again for your review and we look forward to welcoming you back to ALVA HOTEL BY ROYAL.

Sincerely,


Derek But
Hotel Manager
ALVA HOTEL BY ROYAL

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 13 March 2024

This is not my first time having dinner at Mizutani, the Japanese restaurant has a great vibe and the décor is beautiful. Excellent omakase menu, this time I was with bestie to enjoy a lady Chit-Chat night. Special Thanks to Manager Betty and Roberto for the excellent services.

Room tip: Better book in advance
Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Gigi O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek But, Other at Alva Hotel by Royal, responded to this reviewResponded 18 March 2024

Dear Gigi O,

Thank you for choosing ALVA HOTEL BY ROYAL again.

We are delighted to hear that you and your friends enjoyed the dining experience at Mizutani. It is rewarding to receive such encouraging comments that make all our efforts more than worthwhile.

Please be assured that we will pass on your compliments to Betty and Roberto. We are so pleased to know that his diligence and professionalism is recognized by our valued guests like you.

It would be our pleasure to welcome you back in the near future for another lovely visit.

Sincerely,


Derek But
Hotel Manager
ALVA HOTEL BY ROYAL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 12 March 2024

Relax atmosphere, warm service, excellent food! Sushi are so fresh and tasty; the dish were displayed in an artistic and elegant way. Roasted dishes were so tasty, chicken wings, beef tongue are my favourite choice, sweet corn were surprisingly yummy!

Date of stay: March 2024
Trip type: Travelled with family
Thank Dreamer65293995104
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek But, Other at Alva Hotel by Royal, responded to this reviewResponded 18 March 2024

Dear Dreamer65293995104,


Thank you for choosing ALVA HOTEL BY ROYAL and for your valuable comments.

It was fantastic to know that you enjoyed the food and atmosphere at Mizutani. We are delighted to hear that our staff provided you with warm service. Please be assured that your gratitude will be passed on to the team.

Thank you once again and we definitely can't wait to see you soon!

Sincerely,



Derek But
Hotel Manager
ALVA HOTEL BY ROYAL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 10 March 2024

Great and clean hotel with excellent services.
The staffs of the hotel are very friendly and professional.

Very nice hotel and close to the Shek Mun MTR station with great transport links into Central and Kowloon District.

Alva is a good place to stay in Hong Kong.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Dreamer55595964608
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek But, Other at Alva Hotel by Royal, responded to this reviewResponded 12 March 2024

Dear Chanyoki12,

Thank you for choosing ALVA HOTEL BY ROYAL and for your kind words.

It was fantastic to know that you enjoyed your stay at our hotel. We are delighted to hear that our team members provided you with exceptional service. Please be assured that your gratitude will be passed on to the team.

Thank you once again and we definitely can't wait to welcome you back to the hotel soon!

Sincerely,



Derek But
Hotel Manager
ALVA HOTEL BY ROYAL


Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
Reviewed 5 March 2024

we went to mizutani, Japanese restaurant at top floor. food is good and delicious. the service is excellent 👍🏿 the staff is willing to help take photos actively and will introduce the dishes patiently. wonderful view
it's out of expectation.oversll it's satisfactory.

Dinner for Two. the price is acceptable with this service

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Global38441006062
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Derek But, Other at Alva Hotel by Royal, responded to this reviewResponded 7 March 2024

Dear Global38441006062,

Thank you for staying with us and for sharing your wonderful review with us here!

We are thrilled to hear that you enjoyed your dining experience with us and that our food met your expectations. It's always our priority to deliver outstanding cuisine and provide a memorable time for our guests.

Thank you once again. It would be our pleasure to welcome you back in the near future for another lovely visit.


Sincerely,



Derek But
Hotel Manager
ALVA HOTEL BY ROYAL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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