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Reviewed 2 weeks ago

We stayed in the hotel for CNY staycation. Alfred and his team were extremely friendly and always ready to help. The 2 connecting rooms were clean and modern. The hotel is right by the cycling trail, and we simply rented the bikes for free for a great bike ride. Kids loved it. We wrapped up the day with some bubble tea at the convenient store which had a large variety of food, wine and products to choose from. Highly recommended!!

Date of stay: February 2021
    • Location
    • Rooms
    • Service
Thank 373garricks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy Yip, Other at Alva Hotel by Royal, responded to this reviewResponded 1 week ago

Dear Alons

Thank you for your recent stay with ALVA HOTEL BY ROYAL and sharing of your excellent experience in this platform.

The theme of our hotel is “Urban Oasis”, our guests can explore Shatin nearby area with our free on loan bicycles, Adventure Cycling Arena is just opposite to our hotel which is good for kids and family. It is great to learn that your family enjoyed it.

The convenient store on the ground floor of our hotel is Konbini by Yata, with large variety of food and beverage selections, majorities are from Japan and some items are even exclusively available there.

Thanks again for your review and recommendation. We look forward to welcoming you back soon, please visit our official website for the valuable offers.

Sincerely,
Sammy Yip
Director of Operations
ALVA HOTEL BY ROYAL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

This was our 4th stay in the last year. Alfred and his team have made each stay enjoyable. Kids love it. Clean, close to food, hotel food is good too. Service is efficient. Will definitely be back!

Could use some free parking!

Date of stay: February 2021
Trip type: Travelled with family
Thank SHdz5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy Yip, Other at Alva Hotel by Royal, responded to this reviewResponded 2 weeks ago

Dear SHdz

Thank you very much for your recent stay with ALVA HOTEL BY ROYAL, we are so blessed to have received your five-star review. “Urban Oasis” is the main theme of our hotel that every guest can enjoy a getaway experience here.

Alfred is our Duty Manager who leads the service team to deliver excellent and efficient service, I am so glad we did not disappoint you.

Once again, thanks for your kind words, we will continue to strike for the best. Look forward to welcoming you back soon.

Sincerely,
Sammy Yip
Director of Operations
ALVA HOTEL BY ROYAL

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Reviewed 2 weeks ago via mobile

We have stayed a night in the city view apartment at the Alva Hotel to celebrate our Valentine’s Day and the service provided by the hotel was excellent during our staycation. For the room, the apartment is spacious and comfy consist of a living room with a big L-shaped sofa and a room with a queen-size bed. The cleanliness of the whole apartment is superb that we would give 10 out of 10 marks! The staff were so sweet that they had used towels to create two swans that composes a heart shape and put them on the bed. Also, the front desk staff Natalie was also nice and helpful that she provided us all the information we need during the stay. We will definitely recommend our friends about this hotel and visit again!

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Slt_1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy Yip, Other at Alva Hotel by Royal, responded to this reviewResponded 2 weeks ago

Dear Karlie

Greetings from ALVA HOTEL BY ROAYL!

We are absolutely thrilled by your five stars review with lovely photos for ALVA HOTEL BY ROYAL!
More than agree with you, best place for holiday getaway. ALVA HOTEL BY ROYAL is well liked by guests who commented us with spacious accommodation, modern facilities, superb cleaning service and heartwarming staff.
Your recognition to our front desk staff Natalie is appreciated, surely her nice and helpful attitude has again impressed our valuable guests like you. Rest assure I will pass your compliment to Nat and share with our team.
Thanks again for your comment and recommendation. We look forward to welcoming you in a not distant future, please contact us again to explore the great value accommodation package.

Sincerely,
Sammy Yip
Director of Operations ALVA HOTEL BY ROYAL

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Reviewed 4 weeks ago via mobile

We were so lucky to be free upgraded to the apartment , it is spacious with the living room. The package is definitely a good deal which the staycation is including the brunch buffet and also the breakfast. The brunch buffet is amazing which has oysters. You can rent the bike from the hotel for free from 8am to 6pm, we went cycling to Science Park by half hour. The location of the hotel is nice just 8 minutes walking distance to the station and also shopping mall. More importantly the hotel is pet friendly. The service of the staff is excellent and they try to fulfill all your requests.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Dragqueendiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy Yip, Other at Alva Hotel by Royal, responded to this reviewResponded 3 weeks ago

Dear Mosquedream

Thank you very much for your recent stay with ALVA HOTEL BY ROYAL, we are so blessed to have your five stars review and you have enjoyed your staycation package with our reputable buffet.

Cycling around Shatin area is the healthiest activities in such good weather, our Concierge provides free bicycles renting service and cycling map. We are pleased to know you have an enjoyable ride to Science Park.

Apart from normal staycation packages, we also offer value-added accommodation for guests who bring along their lovely dogs as we always believe our little fluffy babies deserve an awesome Dog-cation!
We look forward to welcoming you in a not distant future, please contact us again to explore the great value accommodation package.

Sincerely,
Sammy Yip
Director of Operations
ALVA HOTEL BY ROYAL

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Reviewed 27 January 2021 via mobile

Due to employment, I work at the Chinese University of Hong Kong for a few months in Hong Kong. The School administration recommended me Alva Hotel, one of the best you can choose from close to the campus. I fully enjoyed my stay, with spacious room, friendly and very helpful staff, convenient shuttle buses, and most importantly, the beautiful view! I got to know this hotel was actually newly-built, so all facilities and decorations, including a gym and a sky-swimming pool are pretty modern and exquisitely designed. Flawless! I HIGHLY recommended for visitors who have long-staying needs - on a fair budget!

Date of stay: January 2021
Trip type: Travelled on business
1  Thank chaos876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammy Yip, Other at Alva Hotel by Royal, responded to this reviewResponded 4 weeks ago

Dear Chris S

Greetings from ALVA HOTEL BY ROAYL!

We are absolutely thrilled by your five stars review with lovely photos and rating of your long stay at ALVA HOTEL BY ROYAL!

It is our honour to serve you with the top-notch accommodation and friendly service, we always aim to impress our valuable guest with these.

We look forward to welcoming you in a not distant future, please contact us again to explore the great value accommodation package.

Sincerely,
Sammy Yip
Director of Operations ALVA HOTEL BY ROYAL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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