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MJ S

Very nice staff

4.0 of 5 bubblesReviewed 1 Sept 2024
The staff here is very polite, courteous and professional. I would like to mention Ray, Vic, Andrew and Mandy for all their effort and really appreciative of them. The view was also nice from my suite room. Also, they have nice comfortable bed.
Date of stay: July 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Ng, Guest Services / Front Office at Lanson Place Waterfront Suites, Hong Kong, responded to this review
Responded 2 Sept 2024
Dear mjsM972EX,

Thank you for taking time to share your experience on TripAdvisor and your valuable time to review us.

We are thrilled to know that you are delighted with our service and have had an enjoyable stay with us.

Thank you very much for your kind recognition on Mandy, Ray, Andrew and Vic. We will be very proud to share your generous words with the team. This is most encouraging and is a great motivator for us to continue creating memorable experiences for our residents.

Our sincere appreciation once again for choosing Lanson Place Waterfront Suites, Hong Kong as your "Home away from Home". We look forward to the joy of welcoming you back again very soon!

Best regards,

Vincent Ng
Community Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 21 August 2024

Situated in a very nice neighbourhood on HK island, the stylish apartments feature floor-to-ceiling windows, nicely tiled floors, and spacious open-plan living areas. Guests can enjoy free internet access, a gym and free breakfast and afternoon snacks. The kitchen is well-equipped, and laundry facilities are available. With excellent transport links, including proximity to the Underground Station, it’s a convenient choice for both business and leisure travellers. Staff are friendly and very professional. Highly recommended.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HongKongGary
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Ng, Guest Services / Front Office at Lanson Place Waterfront Suites, Hong Kong, responded to this reviewResponded 27 August 2024

Dear HongKongGary,

Thank you very much for taking time to share your wonderful experience with us.

We are delighted to hear that you thoroughly enjoyed your stay at Lanson Place Waterfront Suites, Hong Kong. Your feedback with our and facilities service is greatly appreciated.

It is our constant goal to provide our residents with a truly exceptional experience, so your kind words are a testament to our team's efforts.

Thank you once again for choosing Lanson Place Waterfront Suites. We look forward to welcoming you back in the near future and providing you with another memorable stay.

Best regards,

Vincent Ng
Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2024 via mobile

This place is a gem in Hong Kong East surrounded by all sorts of convenience. We spent a month there for a family vacation and were offered an upgrade to a penthouse overlooking magnificent sea view, which is a really a nice balance of the vibrant city life.

All staff members are friendly and helpful. Special thanks to Vincent, Vic, Lilian, Ray, Mandy and the security guards for making it a truly enjoyable experience for us! You are the reason making this place special!

Date of stay: July 2024
Trip type: Travelled with family
Thank Amy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Ng, Guest Services / Front Office at Lanson Place Waterfront Suites, Hong Kong, responded to this reviewResponded 12 August 2024

Dear Amy L,

Thank you for taking time to share your experience on TripAdvisor and your valuable time to review us.

We are thrilled to know that you are delighted with our service and have had an enjoyable stay with us.

Thank you very much for your kind recognition on Vincent, Vic, Lilian, Ray, Mandy and Security / Aaron. We will be very proud to share your generous words with the team. This is most encouraging and is a great motivator for us to continue creating memorable experiences for our residents.

Our sincere appreciation once again for choosing Lanson Place Waterfront Suites, Hong Kong as your "Home away from Home". We look forward to the joy of welcoming you back again very soon!

Best regards,

Vincent Ng
Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2024

We had a super comfortable stay at this place for two months. Very well maintained property, conveniently located close to Sai Wan Ho MTR station and also close to the park and water front. However the best factor of all was the super friendly staff who went out of their way to make our stay most comfortable.

Date of stay: July 2024
Trip type: Travelled with family
Thank Companion59272526949
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Ng, Guest Services / Front Office at Lanson Place Waterfront Suites, Hong Kong, responded to this reviewResponded 12 August 2024

Dear Companion59272526949,

Thank you for taking time to share your experience on TripAdvisor and your valuable time to review us.

We are thrilled to know that you are delighted with our service and have had an enjoyable stay with us.

Our sincere appreciation once again for choosing Lanson Place Waterfront Suites, Hong Kong as your "Home away from Home". We look forward to the joy of welcoming you back again very soon!

Best regards,

Vincent Ng
Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2024

Was staying here for 4 month for business purpose. Great seaview and staff was extremely helpful and attentive. Near by to sai wan ho mtr, walking distance to 7-11,restaurant and grocery shop. Breakfast provided 730-10am and evening cocktail from 6pm-830pm

Date of stay: April 2024
Trip type: Travelled on business
Thank Arthur T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Ng, Guest Services / Front Office at Lanson Place Waterfront Suites, Hong Kong, responded to this reviewResponded 12 August 2024

Dear 258arthurt,

Thank you very much for taking time to share your wonderful experience with us.

We are delighted to hear that you thoroughly enjoyed your stay at Lanson Place Waterfront Suites, Hong Kong Your feedback with our service is greatly appreciated. We are thrilled that the hotel's convenient location, close proximity to the MTR station, and easy access to grocery shop and restaurant etc met your needs for a seamless business trip.

It is our constant goal to provide our residents with a truly exceptional experience, so your kind words are a testament to our team's efforts.

Thank you once again for choosing Lanson Place Waterfront Suites. We look forward to welcoming you back in the near future and providing you with another memorable stay.

Best regards,

Vincent Ng
Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2024

It was the most beautiful place to stay.
Perfect staffing and hospitality. Seaview room was amazing and service was excellent. Thank you so much for your amazing hospitality!
What a joyous snd relaxing time we had! ... kudos to Mandy, Ray, Victor and all other staff at the front desk. They were all very professional! Two thumps up!

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Penny L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vincent Ng, Guest Services / Front Office at Lanson Place Waterfront Suites, Hong Kong, responded to this reviewResponded 31 July 2024

Dear Penny L,

Thank you for taking time to share your experience on TripAdvisor and your valuable time to review us.

We are thrilled to know that you are delighted with our service and have had an enjoyable stay with us.

Thank you very much for your kind recognition on Mandy, Ray and Vic. We will be very proud to share your generous words with the team. This is most encouraging and is a great motivator for us to continue creating memorable experiences for our residents.

Our sincere appreciation once again for choosing Lanson Place Waterfront Suites, Hong Kong as your "Home away from Home". We look forward to the joy of welcoming you back again very soon!

Best regards,

Vincent Ng
Community Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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