This is my second time to stay in this hotel, what a wonderful experience. I have to say the concierge team and the butler team they did the great job, especially Oleg Manzhura the Assistant Chief Butler, he gave us a warm greeting during check in, we can felt his positive energy even in this difficult time. We will visit on 24 Jan again, can’t wait to see you all.

It’s a good option to have a staycation with BFF or celebrate birthday. Nice staff, personalised butler service and high-quality room. All staff are very friendly and helpful during our stay, specially Bobby, Keith and Charlotte from the butler team, thanks for preparing my room and offering us a small birthday cake and bottle of champagne, it’s so heart-warming to celebrate my birthday at St Regis!

We feel really warm while checking out by Bobby. Appreciated Bobby’s hospitality and can see his passion during our conversation. The warmest moment is Bobby and Charlotte prepared us a surprise gift and best wishing card as a small gift on the day of check out, we’re really surprised and appreciated the gift.

Lastly, we’re really grateful that you gave me a place to stay. You’ve made me feel really welcome – it’s been like a home from home. We will definitely come back again.

We had a really wonderful stay at the St. Regis and loved every minute of it. We flew in from China Mainland for our private intimate wedding ceremony. We had all sorts of last minute requests which the butler team handled superbly and went above and beyond to make our wedding day and entire stay extra special . The suite was luxurious and comfortable with little surprises awaiting us throughout the festive days . The hotel is is an excellent location with easy access to all sightseeing sights . Another highlight was our dinner at the 2 Michelin Star French Restaurant L’Envol - a real treat indeed . Thank you Javier and team for making this such a special unforgettable stay for us .