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Reviewed 31 July 2018

Basic, reasonably clean, no frill place. We chose this because of 2 br, 2 bath setup to accommodate the whole family. Broken lights, phones, were never fixed. Have to ask to get bed sheets changed every few days otherwise they won’t do it. Space is small. Hardly any closet space in the smaller bedroom. But many cheap local eateries around hotel. MTR 2 blocks away. tram out front. Taxi easy to get.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
Thank alan3354
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ICSW_Hotel_Manager, Manager at iclub Wan Chai Hotel, responded to this reviewResponded 3 August 2018

Dear Guest,

Thank you very much for your stay and for the review of our hotel. We feel deeply concerned about the various matters that you addressed to us, thus your experience at the Hotel was somehow affected. Your comments to us is valuable and we will review and address the issues promptly. Please rest assured that this is not our usual service standard at iclub Wan Chai Hotel and I am taking it up personally to drive the team for immediate service improvement accordingly. As you might also be aware iclub Wan Chai Hotel as a contemporary select-service hotel that we don't provide certain services that traditional full-service hotels are providing, i.e. food & beverage, laundry, money exchange, concierge, etc. On the contrary, we offer our guests with simplicity and convenience, from 24-hour use of the iLounge with complimentary tea and coffee throughout the day to free WiFi access at every corner in the Hotel or the free access to Sweat Zone at your convenience. We count on your understanding. Yet, we do have various full-service hotels within the Group, we can recommend to you according to you specific needs. Do contact us directly at your next visit to Hong Kong. We look forward to welcoming you back to Hong Kong in near future.


Best Regards.


Aman Ng
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2018

Just stayed there for 10 days between July 19 and 29. The hotel is located right in the middle of Wanchai. Airport bus No.A11 stops right behind the hotel on Hennessy Road. Tons of restaurants, 7-11 and grocery stores are just in front and around the corner of the hotel.
Hotel rooms are clean and good size (in Hong Kong standard). Hotel staff are very efficient, especially Mr. Leo Ho at the front desk who is very knowledgeable, efficient and friendly.
I would definitely recommend it and absolutely come back and stay.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
1  Thank wilfho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ICSW_Hotel_Manager, Manager at iclub Wan Chai Hotel, responded to this reviewResponded 3 August 2018

Dear Guest,

Many thanks for your stay at Wan Chai Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Wan Chai Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.

Best Regards.


Aman Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018

Very convenient location. Walking distance to many eateries including the famous Kum roast goose. Very good security. MTR Wan Chai is about 10-minute walk. Airport bus terminal is a little further than the distance to MTR but close enough. Tram station is right at the doorstep. There is a room that serves coffee and tea throughout the day. It also serves bread for breakfast before 10:30am. It has a dedicated friendly cleaner who maintain the high standard cleanliness the whole day. Because of hot weather and long queue (more than an hour queue at the Kum under the hot sun), I packed lunch and ate in the room. Was supposed to be a very pleasant environment and enjoyable meal but was spoilt by 2 mainland women speaking over speaker phone loudly started before we entered the room and was still talking when we finished our lunch and left. Luckily we only encountered such inconsiderate guest once during our 3-night stay.

Room tip: Very clean and spacious. Bed can be more comfortable though.
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
Thank kaibengn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ICSW_Hotel_Manager, Manager at iclub Wan Chai Hotel, responded to this reviewResponded 3 August 2018

Dear Guest,

Many thanks for your stay at Wan Chai Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Wan Chai Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.


Best Regards.


Aman Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2018

iClub Hotel at Wan Chai offered me a great value for the room I stayed in. I got a free upgrade from my Queen-Bed room and was able to get a Two-Single Sized Bed for my friend and I. The hotel had a clean gym, clean lounge, and offered a free portable WiFi Hotspot for me to take around during my stay. The hotel was also within a 5 minute walk to the MTR station so it was easy to get around easily during my stay.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RegalHotel.com
Thank Cariestofu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ICSW_Hotel_Manager, Manager at iclub Wan Chai Hotel, responded to this reviewResponded 3 August 2018

Dear Guest,

Many thanks for your stay at Wan Chai Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Wan Chai Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.


Best Regards.


Aman Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2018

As usual left things until the last minute to book a place to stay and and found an awesome place. Located in the heart of Wan Chai the property is definitely worth a return visit. Nice sized rooms, good a/c, bed, bathroom and TV selection. Friendly staff, the i club is easily accessible by metro or for me the best choice tram. Plenty of food choices , bars & shopping. I will be back

Date of stay: July 2018
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank IanS4761
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ICSW_Hotel_Manager, Manager at iclub Wan Chai Hotel, responded to this reviewResponded 26 July 2018

Dear Guest,

Many thanks for your stay at Wan Chai Hotel and posting of the great staying experience. We are glad that you generally enjoyed the stay with us. As you might be aware iclub Wan Chai Hotel as a contemporary select-service hotel. Hotels like us even in other part of the world, some are also offered without a proper restaurant. Yet, we still would like to offer some nice touch with complimentary tea and coffee service at our 24-hour opening iLounge. In addition, complimentary morning delights in simple bread and butter style was also offered to all guests. We found that most of our guests appreciated accordingly, and we are delighted to learn that you are one of the many as well. Meanwhile, should you plan for your return visit to Hong Kong, please book directly with us at our hotel website for the best available packages at your choice. We look forward to welcoming you back many times in near future.

Best Regards.

Aman Ng
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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