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East Hong Kong
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East Hong Kong
Cablegram
UK

Excellent hotel and well worth a stay

Review of East Hong Kong
4.0 of 5 bubblesReviewed 26 Sept 2024
We arrived very late at East but were warmly welcomed by the team. This is a spacious hotel with beautifully appointed rooms. The bedrooms are very modern ,clean and with lots of facilities including tea/coffee making and plenty of bathroom accessories.
The towels were soft ,fluffy and large as was the bed.
The rooftop bar is certainly one to go to for the glorious views. We only had breakfast there but it was an extensive spread and put us on for the day
Date of stay: September 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at East Hong Kong, responded to this review
Responded 21 Oct 2024
Thank you for writing us such a positive review and we are glad to know that you had a pleasant stay in general in terms of our spacious room as well as all the amenities in our guest room.

We look forward to welcome you back for another fantastic stay and please let me know if you have any plans to stay with us again!

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 31 August 2024 via mobile
Happy Weekend staycation with family

-We stayed in the Urban View Suite with a city view and the Harbour view room, both were comfortable and relaxing.

-Good Location which is just 1 min to the MTR station and the shopping mall

-Sugar is a good place to have Happy Hour, suggest the outdoor area.

-We had our meal in Domain as well, a quiet place with a modern design and the food tasted good.

*Thanks for the warm hospitality from all friendly staff, especially Gary! I and my family had a wonderful time with East HK.

Hopefully can stay in the Harbour View Suite next time and have some fun in the pool.

Date of stay: August 2024
Trip type: Travelled with family
Ask W M L about East Hong Kong
Thank W M L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at East Hong Kong, responded to this reviewResponded 12 September 2024

It was so lovely to receive your encouraging feedback and thank you for all your kind words.

I have passed on your kind words to the Guest Experience team and your positive comments have truly made our day.

We can't wait to welcome you back to stay with us in a not distant future and please let us know if you request any assistance at all.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

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Reviewed 31 August 2024
Nice accommodation

Hotel was nice, bed was comfortable. Shopping mall was adjacent and great. Would not want the room I had if traveling w a friend - no privacy in shower!
Felt very safe in the hotel and it had everything I needed, including an electrical adapter.

Date of stay: August 2024
Trip type: Travelled on business
Ask Teri W about East Hong Kong
Thank Teri W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at East Hong Kong, responded to this reviewResponded 12 September 2024

Thank you for writing us such a positive review and we are glad to know that you had a pleasant stay in general in terms of our nice room as well as our convenient location.

We look forward to welcome you back for another fantastic stay and please let me know if you have any plans to stay with us again!

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2024
Very good stay

Very good, the room is really modern and it is the best hotel I stayed. The bed is soft and the bathroom is clean and tidy. The service is very top notch and upon my standards. I will definitely recommend my friends to stay there. Very good staff also

Date of stay: July 2024
Trip type: Travelled as a couple
Ask D Y about East Hong Kong
Thank D Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at East Hong Kong, responded to this reviewResponded 1 August 2024

Thank you for loving our comfortable bed and tidy room. I am so delighted to receive your appreciation regarding our top service and that’s a great motivation for our team members to keep it up.

We look forward to welcoming you back for another fantastic stay and please let me know if you have any plans to stay with us again.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

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Reviewed 23 July 2024
JUST ONE WORLD - AMAZING

Fantastic stay at East HK with family for weekend staycation.

Incredible welcome from the team especially Suki, Ada, Wayne, Vivian and Gary. Personalization of the room. Always someone ready to help.

Then the room... just incredible. comfortable, beautiful, refined and greatly designed with stunning Harbour View... Feel soooooo relaxing.

Sugar is a must visit place - nice drinks, service, and best shisha in town!

Thank you everyone for the warm hospitality and will be back soon!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask sygy12 about East Hong Kong
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at East Hong Kong, responded to this reviewResponded 1 August 2024

Thank you for your great review and your compliment to Suki, Ada and our Guest Experience team.

Thrilled to know that our stunning Harbour view room and SUGAR make you a perfect weekend staycation.

Looking forward to welcome you back to EAST and can't wait to see you again very soon.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

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Reviewed 12 July 2024
Great service, great staff!

Stayed for 4 days, room is nice and clean. It got everything you need, one thing i like is they use filter tap water instead of bottles! And big shout out for Cynthia helping me with my day trip planning and Wincii for offering the room upgrade!!

Date of stay: July 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Kalra P about East Hong Kong
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at East Hong Kong, responded to this reviewResponded 23 July 2024

Thank you for writing us such a great review and thrilled to hear that you had a seamless stay including the outstanding service provided by our Guest Experience team – Cynthia & Wincii.

We are also glad that you enjoyed the day trip recommendation from my team and trust you had a good time in HK.

Once again, thank you for all your kind words and we look forward to welcoming you back for another great stay very soon.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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