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Rixychick
Brisbane, Australia

Great hotel in a great area

Review of EAST Hong Kong
4.0 of 5 bubblesReviewed 9 Jun 2024
We recently stayed at the East Hotel on a business trip. The staff at reception were very lovely and most helpful and all staff acknowledged out presence during any contact. We have stayed at East for over a decade quite for business it is a extremely well placed hotel for that area - close to a huge shopping centre, and MRT with many places to eat.
The room is very comfortable and has everything required for a comfortable stay.
Date of stay: June 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at EAST Hong Kong, responded to this review
Responded 14 Jun 2024
Thank you for giving us such a nice comment and we are glad to hear that you enjoy our comfortable room and exceptional service.

Please feel free to contact us anytime if we can be of service and we can't wait to welcoming you back again very soon.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,465)
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Reviewed 10 June 2024 via mobile

We choose this hotel as we were after a hotel that was in a less touristy area- and EAST fitted the bill perfectly.
We had a great corner room with both city & part harbour view on the 26th floor.
The mall next door was a lot bigger than expected & had direct access from the hotel.
Breakfast was okay.
We had drinks at the bar at the top of the hotel & we really enjoyed the atmosphere, drinks menu & service.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank KMBH-NZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at EAST Hong Kong, responded to this reviewResponded 14 June 2024

Thank you for all your kind words and great to hear that you had a perfect stay with us in general.

We look forward to welcoming you back for another fantastic stay and please let me know if you have any plans to visit Hong Kong again.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2024

Spent a week here on business and was overall very happy with the service provided, the cleanliness of the rooms and facilities, the easy and efficient check-in/out, and the very friendly staff. The roof top bar is definitely worthwhile a visit.

Date of stay: May 2024
Trip type: Travelled on business
Thank Alexander L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at EAST Hong Kong, responded to this reviewResponded 4 June 2024

We are thrilled to hear that you had a great stay with us in general and thank you for highlighting our SUGAR bar.

We look forward to welcoming you back to EAST Hong Kong very soon.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2024

One of the nicest hotels I've ever stayed in. Incredible, clean and modern room with a stunning view of the bay. The hotel were kind enough to upgrade us because it was my boyfriend's birthday. The location is right next to the metro system so it's perfect to get everywhere. And a lovely rooftop bar. Nothing to fault with this place.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gavino861
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at EAST Hong Kong, responded to this reviewResponded 4 June 2024

Thank you for writing us such a great review and glad to know that you had a lovely stay with us for your boyfriend birthday celebration.

We can’t wait to welcome you back in a not too distant future.

With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2024

What a fantastic place to stay in Hong Kong!! The location is perfect, really central and 1 minute to the metro station/shopping centre.

The rooms were very spacious and came with a great view. The extra touches like the dressing gown, coffee machine & sweets were appreciated. Really nice breakfast on offer and fabulous rooftop bar.

The staff were also fantastic, would definitely stay at East again!

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank amyb88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at EAST Hong Kong, responded to this reviewResponded 26 April 2024

We are thrilled to know that you had an enjoyable stay with us generally and thank you for highlighting our convenient location, room amenity as well as great breakfast at FEAST.

We look forward to welcome you back very soon, and meanwhile, please feel free to contact us anytime if we can be of service.


With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2024

Great service, rooms are clean, the hotel has both a nice rooftop bar (apparently with the best view in HK), great food selection available in their restaurant and cafe on Level 1, and easily accessible with the MTR station just right beside the hotel. Not to mention that it is conveniently linked to a huge shopping mall next building.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alice Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gary Dang, Guest Services / Front Office at EAST Hong Kong, responded to this reviewResponded 26 April 2024

Thank you for loving our SUGAR rooftop bar and great to hear that the variety of food and drinks are all able to delight you.

We look forward to welcome you back to EAST Hong Kong very soon and have a great time as always.


With warmest regards

Gary Dang
Director of Guest Experience
EAST Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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