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JjPpTeo
Singapore, Singapore
Home away from home
Review of K11 ARTUS
5.0 of 5 bubblesReviewed 17 May 2023
The location was great and everything around the vicinity was easily accessible. The connectedness to two MTR stations also made it very easy to travel between the various lines. Wet weather is fully sheltered to the stations, and the room amenities and light cooking was also done to prep for the kids breakfast, snacks and meals. Overall satisfied with the place.
Date of stay: May 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (1,278)
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64 - 69 of 1,279 reviews
Reviewed 13 May 2023 via mobile

We stayed in a two bedroom Harbor view for four nights. Everything was excellent
from facilities to service but the views were OMG! Been visiting HK for almost 50 years,
and having stayed at this location in its previous quarters as The Intercontinental,
The Regent, New World Hotel, have never had such a close and perfect view of Victoria Harbor.

Room tip: Worth the extra to get harbor view.
Date of stay: February 2023
Trip type: Travelled with family
2  Thank kovitss1965
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room's Leader, Guest Services / Front Office at K11 ARTUS, responded to this reviewResponded 14 May 2023

Dear kovitss1965,

Thank you very much for your awesome review.

It is our pleasure that you have chosen us for your recent visit to Hong Kong. We are particularly grateful that a well-traveled guest like you found the experience enjoyable.

Please take care and we all look forward to welcoming you back home soon!

Best regards,

K11 ARTUS team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2023

K11 Artus as serviced apartments for living in Hong Kong has been so far extraordinary! Quality and luxury of the place is a giving, but the service ti the guest is outstanding, that make the high cost worth it! Highly recommend to have this experience for vacations, business or living for a while!

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jcflores2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cecilia Lo, General Manager at K11 ARTUS, responded to this reviewResponded 9 May 2023

Dear jcflores2023

Thank you for taking time to share this fantastic review.

I am pleased to learn that you have chosen us as your home in Hong Kong, and that you are enjoying life at Victoria Dockside, and I am particularly humbled by your compliments to our service team.

Looking forward to continuing our inspirational journey together.

Best regards
Cecilia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2023

What can I say?
This place is stunning!
The view takes your breath away.
The staff are all wonderful.
Its spotlessly clean.
The apartments have everything that you need.
A short walk to the Star Ferry and about 10 minutes to Tsim Sha Tsui MTR.

We couldn't fault it!

Room tip: Pool is wonderful, as are the pool lifeguards
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Tina V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room's Leader, Guest Services / Front Office at K11 ARTUS, responded to this reviewResponded 15 April 2023

Dear T V,
Thank you for sharing your wonderful stay at K11 ARTUS.
It is our pleasure to be your host in Hong Kong. Our dedicated Artisans look forward to welcoming you back home very soon.
K11 ARTUS team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2023

A very seamless high-end experience at ARTUS during the Art Basel month.

The hotel provides the one-call-away exclusive Mercedes-Benz big car shuttle from West Koolong Cultural Area (m+, palace museum) to hotels, and vice versa. And it is FREE.

Love the experience how it connected with K11 Musea, the exhibitions and well-curated shopping mall.

Thank you K11 Artus Team!!

Date of stay: March 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank yaelcheung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room's Leader, Guest Services / Front Office at K11 ARTUS, responded to this reviewResponded 27 March 2023

Dear yaelcheung,

Thank you for your review. We are glad that you loved the artisanal journey at this home as well as its proximity to the art scenes nearby.

We look forward to seeing you very soon!

Best regards,

K11 ARTUS team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2023

We stayed in an ocean view room on the 14th floor. It is a breath-taking view of the Hong Kong island. We can see the sun rise and sun set. All the staff are very attentive and friendly. I do hope that the outdoor pool can be opened until later (currently it closed at 7 pm). Overall, it is great value. We will certainly consider staying there again when we visit Hong Kong next time.

Date of stay: March 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Louis_and_David
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room's Leader, Guest Services / Front Office at K11 ARTUS, responded to this reviewResponded 23 March 2023

Dear Louis_and_David,

Thank you for the lovely review about your stay at our Harbour View suite. It is heartwarming to hear that you two enjoyed the hospitality from our committed Artisans and had a relaxing experience.

We all look forward to seeing you again soon!

K11 ARTUS team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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