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Reviewed 6 February 2022

I definitely will come back again when I got the time to celebrate with my wife, Because of the COVID-19 all the swimming pool restaurant in Gym or close! Hopefully after March and the weather is getting hot will come back again

Date of stay: February 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank wiltang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 6 February 2022

Dear wiltang,

Warmest greetings from K11 ARTUS.

Thank you for sharing your recent experience with us. We are thrilled to learn that you had a wonderful stay to celebrate your birthday.

At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work.

Thank you again for your support and we look forward to welcoming you soon at K11 ARTUS.

Warmest Regards,

Jason Chu

Duty Manager

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Reviewed 4 February 2022

Excellent, breakfast can have more options, especially fruits. More options for choosing pillows. Service for water & other needs was exceptionally quick. Very clean. Prompt service & very well trained staff.

Date of stay: February 2022
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank mayurayadav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 4 February 2022

Dear Guest,

Thank you for your precious time in sharing your recent stay experience.

Providing an Artisanal experience for our guests is always our goal, we believe active listening to feedback and actions are keys to achieving this. Therefore, we assure you that your feedback is much valued by our teams, and we will continue our constant reviews and refinements.

Thank you once again for your patronage and we wish to see you again soon at K11 ARTUS.

Warm regards,

Kming Chan
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2022 via mobile

- Staffs were extremely nice and friendly
- Our room type was ARTUS One Plus, chromecast and airplay provided
- Can order food from K11 Musea
- Early checkin arranged
- Chocolates and balloon prepared for our anniversary

It was a really nice stay and I would definitely visit again(;

Date of stay: January 2022
Trip type: Travelled as a couple
3  Thank Venicechoi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 30 January 2022

Dear Guest,

Warmest greetings from K11 ARTUS.

Thank you for sharing your recent experience with us. We are thrilled to learn that you had a wonderful stay and appreciate our services.

At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work.

Thank you again for your support and we look forward to welcoming you soon at K11 ARTUS.

Warmest Regards,
Kming Chan
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2022 via mobile

One of a hotel with outstanding services! It definitely will not make you feel disappointed! Staffs are really friendly and helpful to their customers. First, I really love their room tour, and they will go though the room once with you after checking in. I send all my praises to the staff who’s called MIKO. Thanks for her detailed explanation on my stay. Furthermore, the facilities are brilliant too. The room is full of art manner and gorgeous style. It makes you feel warm and comfortable. I really love it! Especially, there’s a take-away system, which is in their room, is really convenient. You can just stay in the room and order food, and the restaurant will sent your order to you automatically! Lastly, don’t forget to try their breakfast via their restaurants, their food are high quality too! Can’t wait to come back again!

Date of stay: January 2022
Trip type: Travelled with friends
6  Thank Andy C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hang Ronald, 收益管理 at K11 Artus, responded to this reviewResponded 27 January 2022

Dear Andy C,

Thank you for staying with us and sharing your recent stay experience.

Providing an Artisanal experience for our guests is always our goal and we are thrilled to learn that you had a wonderful experience. We would definitely relay your appreciation to our Guest Relations Officer- Miko for her incredible service.

Our Artisans all look forward to welcoming you again at K11 ARTUS, your Artisanal Home in Hong Kong!

Warm regards,

Patricia Chan
Duty Manager

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Reviewed 26 January 2022 via mobile

The room is very comfortable. It was a excellent experience. It is the best hotel experience that I have ever had. The service was also very good and nice. Cindy is nice and helpful. I would say that it is the best hotel in Hong Kong

Date of stay: January 2022
Trip type: Travelled as a couple
6  Thank Junoyyy1025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 26 January 2022

Dear Junoyyy1025,

Thank you for staying with us and sharing your recent stay experience.

We are delighted to learn that you had a wonderful experience and we shal relay your appreciation to our Guest Relations Officer- Cindy for her incredible service.

Our Artisans all look forward to welcoming you again at K11 ARTUS, your Artisanal Home in Hong Kong!

Warm regards,

Patricia Chan
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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