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Reviewed 11 January 2022

Good location with a spectacular harbour view. Very nice experience when I stay here. It’s was our second time celebrated birthday in K11 Artus.

Great service during my stay from the guest relations team - Yanny and duty manager - Candace. The service and quality are amazing with professional staffs as always.

All in all, they have great communication skills and ready smile made our stay experience memorable and enjoyable. Please help deliver credit to them.

Date of stay: January 2022
Trip type: Travelled as a couple
5  Thank Rich_saki01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 11 January 2022

Dear Rich_saki01,

Warmest greetings from K11 ARTUS.

Thank you for sharing your recent experience with us. We are thrilled to learn that you had a wonderful stay and appreciate our services especially Yanny and Candace.

At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work.

Thank you again for your support and we look forward to welcoming you soon at K11 ARTUS.

Warmest Regards,
Jason Chu
Duty Manager

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Reviewed 5 January 2022

Great view and a decent room size. K11 Artus definitely have had the most up-to-date technology for services. The overall experience was awesome, also the staff were very attentive all times, last but not least the location is super convenient.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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5  Thank sleunght
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 5 January 2022

Dear sleunght,

Warm Greetings from K11 ARTUS! Thank you for staying with us.

We are delighted to learn that you had a wonderful stay at your Artisanal Home in Hong Kong!
Your appreciation will definitely be a great motivation for our Artisan to always strive for service excellence.
We all look forward to seeing you and providing unparalleled service again at K11 ARTUS!
Warmest Regards,

Kming Chan
Duty Manager

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Reviewed 4 January 2022 via mobile

My family and I stayed 2 nights at K11 Artus just right before New Year’s Eve. Main reason was to celebrate my belated birthday together with my in-laws and my kids. We booked 2 units of 2 bed room type this time. In fact, it was our 3 time staying here.

Front desk person, Marco, was super friendly and professional. He showed us around the area and as well as the room. Very helpful and polite. The room was beautiful and flawlessly decorated! Everyone, including my 3 yr old daughter, loved the rooms. It was a harbour facing corner unit and night view was truly phenomenon!

The entire hotel was designed beautifully and ambient was amazing. Quality rating is definitely 10/10!

I highly recommend all my friends and family to come visit this hotel again next time!

Date of stay: December 2021
Trip type: Travelled with family
4  Thank TrevorLiu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 5 January 2022

Dear TrevorLiu,

Warmest greetings from K11 ARTUS.

Thank you for sharing your recent experience with us. We are thrilled to learn that you had a wonderful stay and appreciate our services, especially to Marco.

At K11 ARTUS, we are trying to create the ARTUS atmosphere for our guests and make them feel staying at ARTUS is just like staying at home. Your compliment is the fuel for all of us to keep up our work.

Thank you again for your support and we look forward to welcoming you & your family soon at K11 ARTUS.

Warmest Regards,

Kming Chan
Duty Manager

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Reviewed 2 January 2022 via mobile

This is a excellent hotel which is just like a home. What a wonderful place to celebrate my girlfriend's birthday with the cake the balloon the chocolate wine etc.. a lot of things. I would like to recommend to my fds for the next party

Date of stay: January 2022
Trip type: Travelled as a couple
4  Thank Lwchingggg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 3 January 2022

Dear Lwchingggg,

Warm Greetings from K11 ARTUS! Thank you for staying with us.

We are delighted to learnt that you had a wonderful birthday celebration at your Artisanal Home in Hong Kong!
Your appreciation will definitely be the great motivation for our Artisan to always strive for service excellence.
We all look forward to seeing you and providing the unparalleled service again at K11 ARTUS!
Warmest Regards,

Candace Li
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2021 via mobile

Appreciate to have the last day of 2021 at here. You could enjoy the whole day with a beautiful seaview. Incredible modern design and deluxe high tea give me a good memory. It is one of the best high tea that i have ever tried! Dont miss it.

Date of stay: December 2021
Trip type: Travelled with family
3  Thank kin lok c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 3 January 2022

Dear kin lok c,

Greetings from K11 ARTUS! Thank you for sharing your culinary journey at The Commune.

We are delighted to learn about your pleasant moments and appreciation to The Commune team, who are committed to offering professional and artisanal experiences to all patrons.

Do stay tuned on our websites for the latest menus and offerings, we hope to see you again soon at K11 ARTUS!

Warmest regards,

Candace Li
Duty Manager

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