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Reviewed 31 July 2021

The room was amazing ( one bedroom suite) with fantastic views over the harbour. The bathroom spacious and the bathtub was a winner. Bed comfy, good air con, fabulous location and the view stunning. The in house art tour worth while.

Date of stay: July 2021
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Review collected in partnership with this hotel
2  Thank janerW520PY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 31 July 2021

Dear janerW520PY,

Greetings from K11 ARTUS! Thank you for choosing your stay with us.

We are very pleased to learn that you like the experience here. Your feedback and recognition is of paramount importance to us. We will continue to strive for bespoke and welcoming services for our guests.

We all look forward to seeing you again at K11 ARTUS, your Artisanal Home in Hong Kong!

Warm Regards,

Jessie Hsu
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2021

Excellent service and sea view!

The waiter kept refilling hot water for the tea pot which is quite unusual in hk hotels. It is an enjoyable tea time with the wonderful sea view of Victoria habour.

However, quality of food needs improvement esp the scone...

Date of stay: July 2021
Trip type: Travelled with friends
2  Thank CarmanL65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 30 July 2021

DearCarmanL65,

Thank you for sharing your experience!
We're very happy to know that you have enjoyed your dining experience at The Commune. We hope to welcome you back soon.

Jessie Hsu
Duty manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2021 via mobile

The harbour view is wonderful, the ambience is very cosy and nice.

What even male the night a very one, would be their food, drinks and outstanding CS - Bonnie and Sally. They are one of the best host I’ve met recently.

They observe and make recommendations, which suits us very much - even offer dining suggestions to us too.

thanks Bonnie, sally and their team for making our friends reunion very special one.

Date of stay: July 2021
Trip type: Travelled with friends
2  Thank IamWillll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 30 July 2021

Dear IamWillll,

Thank you for sharing your experience!
We're very happy to know that you have enjoyed your dining experience at The Commune and the great service from Bonnie and Sally. We hope to welcome you back soon.

Jessie Hsu
Duty manager

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Reviewed 28 July 2021

The breakfast was not included which was a bit surprise to me when I paid this amount. Furthermore, the playground was closed which my kids were upset. There were no other arts related workshops arrangements which should be able the highlights of K11 Artus.

Date of stay: July 2021
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    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
1  Thank alex08092021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ronald Hang, Revenue Management at K11 Artus, responded to this reviewResponded 31 July 2021

Dear alex08092021,

Thank you for your review to share your experience at K11 ARTUS. We offer a variety of residence types and package options on our official website as well as various online platforms. We look forward to welcoming you and your kids back again, and all of us are more than happy to assist during your Artisanal journey at K11 ARTUS, and, Victoria Dockside!

K11 ARTUS Team

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Reviewed 27 July 2021

The best Staycation experience ever in Hong Kong
Excellent 180 degree Victoria Harbor views.
Excellent services. Very clear instructions. Full of surprises.
IPTV food ordering from K11 Musea. Delivery to room in 15 min, Excellent!
Swimming pool in the middle of TST. Superb

Date of stay: July 2021
    • Value
    • Location
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    • Service
Review collected in partnership with this hotel
2  Thank YMWT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Room's Leader, Guest Services / Front Office at K11 Artus, responded to this reviewResponded 27 July 2021

Dear YMWT,

Greetings from K11 ARTUS! Thank you for choosing your stay with us.

We are very pleased to learn that you like the experience from the room to our services. Your feedback and recognition is of paramount importance to us. We will continue to strive for bespoke and welcoming services for our guests.

We all look forward to seeing you again at K11 ARTUS, your Artisanal Home in Hong Kong!

Warm Regards,

Kming Chan
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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