I had dinner with a friend here on a Friday night. The service started off bad and continued to decline throughout the night. The food however was really tasty, somewhat of a rarity in HK.
The waitress asked if I wanted a drink, I asked what the wine was that they had during the Happy Hour, she replied ‘Red and White’. Hmmm how insightful, I’d never have guessed.
We order the cheese samosa; a little heavy and very greasy also didn’t come out looking the best. The seafood choila was superb, really full of flavour and textures. The jack fruit chops were ok, the brussel sprouts weren’t particularly present, mostly the outer leaves deep fried which didn’t really work as you couldn’t tase the vegetable. The mint sour cream was wonderful, really worked with the pakora. We also had the trout - delicious and a good portion. Not all the staff bringing out the dishes knew what they were.
We were then bought the bill even though we hadn’t asked for it, I had wanted dessert. I called the waitress (same lady as before) over to ask if I could have dessert, she kept looking at her watch and um’ing and ah’ing, it was a little rude actually. She then informed us the table had a booking in 15mins. Whilst I can appreciate the situation, she should have delivered this better and not made us - paying customers - feel as though wanting to spend more and enjoy more was problematic; there a better was of saying the table is booked without looking at your watch repeatedly. She then said we could go to the bar and left us to move ourselves, not offering to take our glasses. In the end ‘our’ table remained free, the party that had booked were seated next to it.
Dessert wasn’t worth it, the chocolate mousse was terrible - too sweet and tasted as though poor quality chocolate had been used. The stout-soaked cake bits were bad and shouldn’t have been used. Nothing wrong with a simple, good quality chocolate mousse.
I’d like to try the jumbo shrimps, house paneer and the cauliflower hot wings; though the ‘Blue cheese achar, vegan ranch....’ it is served with seems a little contradictory.
So would I recommend? Yes on the basis the food was interesting and in the hope they hire some experienced F&B staff who realise the importance of customer service.
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