We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,175)
Filter reviews
2,175 results
Traveller rating
1,130
782
158
53
52
Traveller type
Time of year
LanguageAll languages
More languages
1,130
782
158
53
52
Show reviews that mention
All reviews university station new territories tolo harbour chinese university science park the tin tin bar tai po peking duck mountain view new town plaza chinese restaurant bedroom suite fitness center five star hotel breakfast buffet the club lounge excellent hotel
Filter
Updating list...
451 - 456 of 2,175 reviews
Reviewed 21 November 2016

Rooms are bigger than conventional city hotels in Hong Kong which made you feel relax and comfortable. Access to train station which lead you to most part of Hong Kong. There is also shuttle bus to Tsimshatsui. Most important is excellent service same as Grand Hyatt if not better.

  • Stayed: November 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Lincoln C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyShaTin, General Manager at Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 25 November 2016

Dear Lincoln C,

Thanks for the great feedback and compliments. We are very lucky to have gracious and supportive guests like you, who appreciate our care and service.

Looking forward to seeing you soon!

Best regards,

Wilson Lee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2016

Although Sha Tin is not in the main Hong Kong business/tourist district the hotel is easily accessible by taxi/MTR/hotel shuttle bus.
Your hotel window overlooks lush green hillsides and water views, a big differences to concrete apartment blocks in down town Hong Kong. The staff are very attentive and a relaxing stay is guaranteed.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank flat43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyShaTin, General Manager at Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 25 November 2016

Dear flat43,

Thanks for the great review sharing your experience. Glad to know you enjoyed the natural beauty of both the mountain and harbour view!
Looking forward to welcoming you back again.

Best regards,

Wilson Lee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2016

  • Stayed: November 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattRegencyShaTin, General Manager at Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 6 December 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 November 2016 via mobile

Splashed out to stay on the club level with harbor view and were not disappointed. Club level lounge breakfasts & evening cocktail (with great food) hours are included plus there are complimentary soft drinks at other times. 23rd floor Harbor view Rooms are very well appointed and include a bath & a twin output shower. Nice outdoor pool area can be accessed from 9th floor along with a work out room. Concierge & staff are very polite & helpful. Many hotels in HK have become over priced but the Hyatt in Kowloon is well located for visiting HK and surrounding areas plus it's very easy to reach from the airport via the Airport Express.

Stayed: November 2016, travelled as a couple
Thank flyfisher50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyShaTin, General Manager at Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 25 November 2016

Dear flyfisher50,

Thank you for the great feedback and compliments. Glad to hear you made the most during your stay at Hyatt Regency!

Looking forward to seeing you soon.

Best regards,

Wilson Lee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2016

I had to run around (from reception to carpark and to reception then back to my car) to have things fixed for their staff made a mistake on billing. They didn't apologise but kept blaming me for the mistake they made. In the end, it took me more than 40 minutes to fix the bill and leave.

And the King size bed isn't a real King size. It's a merge of two beds.

  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank 585kathw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyShaTin, General Manager at Hyatt Regency Hong Kong, Sha Tin, responded to this reviewResponded 25 November 2016

Dear 585kathw,

Thanks for the review sharing your experience. I am sincerely sorry that your stay experience did not meet the high standards we strive to deliver. Your comments regarding staff service is well noted and has been shared with the team for improvement.

We will work hard to improve our service standards. Look forward to welcoming you back to regain your trust on us.

Best regards,

Wilson Lee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews