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All reviews mtr exit cameron road thin walls tsim sha tsui place to stay business trip walking distance doorman shampoo hallway fridge noise eateries convenience bed airport hk
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Reviewed 12 November 2018 via mobile

Worth for the money paid in term of location ( mtr tsim sha tsui b2 just opposite the hotel) room is big enough unlike other hotel. Clean and very relaxing

One of the hotel i will stay when i back to hk again

Date of stay: November 2018
Trip type: Travelled with friends
Thank surakit999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THEOTTO, Front Office Manager at The Otto Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest. Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We are always pleased to be your second home when you're at the area and hope to welcome you back to the hotel in the near future.

Best Regards,

Johnson Leung | Assistant Front Office Manager

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Reviewed 2 November 2018 via mobile

The OTTO Hotel which in Hong Kong Tsim Shi Tsui is a excellent hotel. Nice service and installation, and every waiter and waitress was friendly and obliging, especially the doorman . High recommended.

Date of stay: October 2018
Trip type: Travelled solo
Thank Meander10810376840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THEOTTO, Front Office Manager at The Otto Hotel, responded to this reviewResponded 3 November 2018

Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It really brings us a lot of pride and joy to hear that you enjoyed your stay with us. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Our staff are always ready to welcome you and we hope to welcome you back to the hotel soon!
Best Regards,
Johnson Leung | Assistant Front Office Manager

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Reviewed 1 November 2018

Being in a country where MTR is the main mode of transportation around, having one station set within 2 mins of walk from the hotel is great.

Hotel may be a bit hard to notice at first, but if you are aware that there's a Japanese confectionery store right beside it's door, it wouldn't be much of a problem.

Check in lobby is at the 3rd floor which you will be directed by the guard at ground floor. The pathway and lift are a little small for carrying luggage around. Receptionist can generally converse fluently in English and Mandarin. Check in and check out is smooth and no deposit was requested.

Room is also quite small, we brought big luggage and have to keep it half open against the wall, either that or u can push it down under the bed where a space is provided. They provide complimentary one time mini bar for canned drinks in the fridge, tea bags are refilled everyday.

Would suggest bringing own shampoo since the one provided is for both hair and body which is something I didn't really like. There's no bidet shower provided as well. There was some inconsistency in refilling the toothbrush and toothpaste as well. A rubber mat is also provided in the bathroom.

Room service are done pretty fast as well, request are handled promptly with clarification even though there's some language barrier. Great job for the room cleaning team !

Location wise is great, near different eateries, symphony of light is well within walking distance. Coming over from airport may pose certain inconvenience through MTR, would suggest taking the airport bus, A21 to and fro from airport to hotel and vice versa.

Overall, great stay and great service from hotel staff.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JohanNg_1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THEOTTO, Front Office Manager at The Otto Hotel, responded to this reviewResponded 3 November 2018

We appreciate you taking the time to provide us with such detailed feedback about your stay. We truly appreciate your kind words about our staff's effort. It's definitely a boost for us every time we hear positive reviews such as this.I am very happy to hear that our staff and service met your needs and expectations and I will be sure to let our staff know how much of an impact they made on your experience. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. We are always pleased to be your second home when you're at the area.

Best Regards,
Johnson Leung | Assistant Front Office Manager

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Reviewed 26 October 2018 via mobile

Stayed 3 nights recently & love the hotel for its convenience! 2 mins walk to MTR ; eateries & shops are just next door when you step out of the hotel. No issue with street noise or room next door, all quiet & peaceful on 17th level. All staff are friendly & helpful. Will stay again!

Date of stay: October 2018
Trip type: Travelled as a couple
Thank J-noopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THEOTTO, Front Office Manager at The Otto Hotel, responded to this reviewResponded 28 October 2018

Thank you so much for your lovely comments. I am so glad to hear that you enjoyed your stay with us and our staff made your stay pleasant. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. We hope to welcome you back to the hotel soon!

Best Regards,

Johnson Leung | Assistant Front Office Manager
The OTTO Hotel

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Reviewed 19 October 2018 via mobile

Very good hotel with clean and well designed small rooms.
Quick check-in and out.
Would recommend and come back for a short stay in HK near Tsim Sha Tsui.
One issue: noisy! The room is poorly isolated from the neighbouring room.
Other than that the room was perfect for a business trip.

Date of stay: October 2018
Trip type: Travelled on business
Thank SebastienF423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THEOTTO, Front Office Manager at The Otto Hotel, responded to this reviewResponded 24 October 2018

Dear Guest, Thank you for your review and for choosing our hotel. I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. Please note that your concerns have been passed on to our housekeeping management. We hope to welcome you back to the hotel in the near future.
Best Regards,
Johnson Leung | Assistant Front Office Manager The OTTO Hotel

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