It was never going to be easy replacing Dan Ryan's & it just goes to show that putting up photos & resumes of so-called famous chefs & jovial restaurant managers don't mean a thing (look at their web page) especially when neither of them is around. What matters is the food, service & ambiance in that order. Well, the physical ambiance was fine but the food & service were pathetic. The staff is clueless ( who trains them?) & when I asked a waiter question about a certain drink she said she didn't know, went away & never came back to our table. Our second waiter wasn't much better & the manager on duty at the time was curt & snotty. There was simply no conversation or attempt to engage! This despite the restaurant being a quarter full only
The food portions were atrociously small & way too expensive for what was being served unless u ordered the Calzone which was a huge thick piece of dough pumped up with air inside which was a meager portion of filling. 2 of us at the table chose that, unfortunately. My husband's steak could have come from a children's menu and my friend's Dover sole was small, dry & lacked any sauce or flavor. My husband had just earlier that afternoon had a Dover Sole at the Golf Club which was 3 times the size & absolutely delicious & which cost half the price.
I did not say anything as it was not my treat & I did not want to embarrass our host but I cannot see how this restaurant is going to succeed in a city where many good restaurants are struggling to stay open.
This is not yr family-style Italian restaurant where the portions are decent & the atmosphere chatty & jovial. Maybe afternoons are better with set lunches at a reasonable price drawing ppl from nearby offices but something has to change if they want more satisfied customers dropping in for drinks & dinner.
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