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“Just if you don't have any other option...”
Review of Chateau de Luze

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Chateau de Luze
Ranked #3,310 of 6,606 Hotels in Beijing
Reviewed 22 December 2015

There is no much to say about this hotel: it is not for the international client unless he speaks mandarin and he is totally integrated to the Chinese lifestyle. That said, the room I have just stayed for three days and nights (#323) has very poor lighting (no way of working at night), one of the bed lamps flashes every time the fridge's thermostat starts the compressor (it is like someone was taking pictures with flash while you are sleeping), the sink's tap handle is completely loose, there is no heating in the bathroom, and so on... as someone else already said, it is really an unusual experience.

  • Stayed: December 2015, travelled on business
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Thank ninocomba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 65 reviews

Reviewed 28 April 2015 via mobile

I agree with other reviewers that this hotel has an unusual set up. In fact, it's more like a residences, but no restaurant outlet so you won't be able to get your breakfast here. While they keep putting new bathroom amenities, room staff do not replace the coffee/tea sachets.

My room was on level 3, appeared to have new carpet but room is set with cut opened and dried pineapple - I suspect staff put them there to get rid of smell from the new carpet. Security is a critical issue here as I had "massage card" slipped in my room two out of the 3 nights. Overall quite poorly managed and I wouldn't choose to stay here, if hadn't arranged by a local client.

Stayed: April 2015, travelled solo
Thank live&dive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

This hotel is not an easy place to find , it's at the back , from the main road , the pros is it's near Wanda plaze and shopping places, it's easy to find eatery and places to shop, near subway too. The cons , it's a run down place. It's showers had mildew and hot water was absent in the night. The carpets were dirty. The reception does not speak English ,and can come across as rude , because they don't understand you. Not because they want to be.

  • Stayed: June 2014, travelled on business
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Thank kookielover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

Stayed at the Chateau De Luze for one night because it is close to our meeting place, the minute stepped into this place, I knew it would be a risky decision to trust the travel agent's recommendation.
The taxi driver from airport really had trouble to find this place because the gate actually was facing a back street.
The lobby is huge but dark and empty. Receptionist girls were efficient enough by giving no to most questions. A casually dressed middle aged woman was practising her piano, luckily not much noise because she wasn't sure how to start. Carpet are very dirty.
Got to put in a suite, large size with two bathrooms and a upstairs bedroom. The room was full of cigarette smell, bedding and towels were no exception, the lounge room sofa is stained with human marks. Asked the manager to change, she said this place has no non-smoking room. The floor manger was helpful enough by sprayed something which merely made any improvement, at least she tired.
Breakfast was awful, hard to find a taxi.
In short, this place feels like a typical overbuild office + residential, maybe because the developer couldn't sell it, this person decided to turn it as a hotel. In short It full of things traveler don't really need e.g. two fridges (one is empty, one with drinks but not plugged in), one desktop computer which takes most of the desk space and an extra dingy bathroom, but it doesn't give you any comfy feeling as a hotel. Not for international travelers unless you want to experience the rough China.

  • Stayed: March 2013, travelled on business
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1  Thank MinibearX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013

The suite design is great...2 floors fancy suite, spacious living room downstairs and upstairs glassed bed room and bathroom, as well as the very tall ceiling...that's how my friend attracted me to stay there in the first place. And all this costed only 750.

However, at a closer look, those nice facility were not well taken care of at all! Stains in the bathroom, last time anyone thoroughly cleaned the carpet may be 2 years ago? Cigaret ashes in elevator and some cigaret burns on the carpet in room too. Ash covered the closet.

Took me more than 30 min to get my invoice right at checking out. Service in the room can be ignored also. The hotel lobby was hideous but they were renovating it. Obviously the management didn't realize the service is the bigger problem.

But my friend stayed there a lot 2 years ago said the hotel was fantastic and service was good. From the setup you can see they had great idea when building the hotel. What happened to the management?

Room Tip: The features mentioned only in the suites
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  • Stayed: March 2012, travelled on business
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Thank MissEchoechoecho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chateau de Luze

Address: No.8A Guanghua Road, Chaoyang District, Beijing 100026, China
Region: China > Beijing > Guomao
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3,310 of 6,606 Hotels in Beijing
Price Range: HK$579 - HK$1,330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau de Luze 3.5*
Number of rooms: 168
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Also Known As:
Chateau De Luze Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz

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