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Traveller rating
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All reviews indigo mall upstairs lounge art zone business trip great business excellent hotel subway station rooms are spacious convenient location swire gym taxi proximity cbd
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Reviewed 19 November 2023

Really good experience in every sense: comfortable and clean room, good restaurant, very convenient swimming pool, sauna and gym, etc. but so far, people working in the hotel is the best.
Public transport close to as well

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Sunshine667543
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian Kronast, General Manager at EAST Beijing, responded to this reviewResponded 22 November 2023

Thank you so much for leaving this nice review!

Delighted to know that you had a good stay with us.

Can’t wait to see you back at your next trip in Beijing!

Best regards,
Christian Kronast| General Manager
Christian@east-beijing.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2023

The hotel location is good, next to the mall which make you easy to access to supermarket, good restaurent. Lastly only 5 mins walk to subway station.

the room is clean, wide enough for 2 persons and the service from all staffs are totally good. Love that

For those who is going to Beijing first time, i 'd recommend to stay here.

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank okadaryu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian Kronast, General Manager at EAST Beijing, responded to this reviewResponded 22 November 2023

Thank you so much for leaving this nice review!

Delighted to know that you had a good stay with us.

Can’t wait to see you back at your next trip in Beijing!

Best regards,
Christian Kronast| General Manager
Christian@east-beijing.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2023

I am a top tier member of a leading hotel group from the US that also have many hotels in Beijing. I always stay at hotels of this chain, other than in Beijing when I always stay at the East Beijing. Without exception I will stay on the executive floor to have access to the executive lounge where you will find unmatched personalized service and treatment. Once they get to know you, you never have to ask for anything - things are just being done in advance. For instance, I prefer vegan food. When I would be arriving at the hotel, they are already aware of this, as after so many years, most of the staff on the executive floor are still the same. It is very hard to highlight anyone, but this time round I have to provide a special mention to Cecilia and Kale. The are exceptionally great humans and if you want to feel completely at home, make sure you see them in the lounge. This has to also be a complement to the management of the hotel, as it is the folks interfacing with the guests that radiate the culture on top and around them. Well done East Beijing Hotel for employing excellent people like Cecilia and Kale!!

Room tip: Treat yourself and book a room on the executive floor!
Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank LEOATL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian Kronast, General Manager at EAST Beijing, responded to this reviewResponded 16 November 2023

Thank you so much for leaving this nice review!

Delighted to know that you had a good stay with us.

Can’t wait to see you back at your next trip in Beijing!

Best regards,
Christian Kronast| General Manager
Christian@east-beijing.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2023 via mobile

5 star hotel with modern amenities, living up to the reputation of a 5 star. The hotel is inside a mall which makes it ultra convenient for food and groceries. The room as sleek, spacious and a large window looking outside. The bathroom has walk-in rain shower. The breakfast is great with a mix or continental and Chinese spread, day to day variety could have been a better though. The gym has a lot of instruments and they have sauna adjacent to the pool and a large yoga and taichi room too.

Date of stay: October 2023
Trip type: Travelled solo
Thank arnabpal2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian Kronast, General Manager at EAST Beijing, responded to this reviewResponded 16 November 2023

Thank you so much for leaving this nice review!

Delighted to know that you had a good stay with us.

Can’t wait to see you back at your next trip in Beijing!

Best regards,
Christian Kronast| General Manager
Christian@east-beijing.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2023

Great hotel. Amazing breakfast, nice clean rooms. The hotel staff is very kind and helpful. I had a very special experience at check-out, where my credit card did not work, so I had to find an ATM. One lady from the reception, Shirley Zhou, came all the way with me, literally running, to help me find the ATM. That was so kind. Thanks again, Shirley! 🥰

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Adventure66455101117
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian Kronast, General Manager at EAST Beijing, responded to this reviewResponded 13 November 2023

Thank you so much for leaving this nice review!

Delighted to know that you had a good stay with us.

Can’t wait to see you back at your next trip in Beijing!

Best regards,
Christian Kronast| General Manager
Christian@east-beijing.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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