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Reviewed 27 December 2016

Okay. Staff does not speak English. I booked a room for a family of four, got a business room with a single bed and hooker business cards. I slept on the floor after refusing an "extra bed" that was a wooden board with a folded blanked on it ($50). Subway is 15 minutes walk away (and then highly efficient but that has nothing to do with the hotel). In a word: don't get fooled by the grand building, definitely NOT worth the money!!

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Fabricede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2016

The hotel is very near the city center and the metro station. It consists of 3 towers. The rooms are suite-types, very nice and comfortable. There is some problem with the communication between the Towers, as the breakfast is served in Tower C. The breakfast consists mostly of chinese delicases. Its price is very good, internationally speaking, compared to the quality of services. The poor English of the personnel can create problems.

Room tip: All rooms are very spacious and clean.
Date of stay: October 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank angel3744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

This is a curate's egg of a hotel. There are plus points. My suite was large, comfortable, well laid out, clean and quiet. The standard of housekeeping was very good on the whole. The staff were very friendly and tried to be helpful.
The minus points I think outweighed the plus points. Hardly any of the staff spoke more than a few words of English. There were no English language newspapers (not even the China Daily) available in reception. The food was undistinguished on the whole (although I had an excellent and reasonable dinner in the Sichuanese restaurant). The towels in the bathroom were always damp. There was no coffee machine in the suite: just some rather dull teabags. The wifi was slow.

Room tip: Go for a suite in Tower C.
Date of stay: October 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Polonius45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2016

By the end of my three-day stay, I had learned to enjoy the China People’s Palace Hotel which, I am reliably informed, in Chinese is actually, ‘the People’s Home’.

I was nervous about staying here because of the bad reviews I read on this site. I write this to set the record straight and better inform would-be guests.

First the room: I stayed in Tower A. Clean, comfortable, spacious. No complaints other than only tea bags are provided - no coffee, creamer, or sugar, not even a teaspoon - China is a tea-drinking nation.

Next the conference venue: excellent. This place is better called a conference centre. There are multiple restaurants, meeting rooms and halls for large gatherings.

The staff: wonderful… But… Ah, now for the ‘but’. For a non-Chinese speaker, this place is hard-going. Some staff speak some English, but are not well practised. The only way they could understand me was if I wrote something down and they read it slowly. Aural comprehension levels are low. The staff are equipped with smartphones with a translating app. Ask a question, the staff member speaks into the app and the smartphone replies in English. This leads to confusion.

It actually did take me till the second day to find where breakfast was served. I would ask, ‘Where’s breakfast?’ The staff member spoke into the translation app. The words ‘A Layer’ appeared on a screen. I scoured the venue for a restaurant called ‘A Layer’. None were. I found it by chance when, early one morning, I saw a delegation from Zambia slip through a door on the ground floor that was not marked ‘A Layer’.

Breakfast: probably excellent, but entirely Chinese. Cereals: none, except for oatmeal and hot milk, oddly marked ‘For Muslims’. Make it yourself. Eggs: pre-cooked fried eggs. The rest: Chinese dishes. If you want a Western breakfast, head for the Tangla Hotel or KFC. Both are about ten minutes walk away.

A final beef, on my way to the gym, as I stepped from the lift, a girl in a tracksuit approached and said - in English - ‘It’s not free.’ That has the limit of her English. She was clearly trained to stand there and tell any foreign looking persons that it was not free.

Summary, nice place, friendly staff, but if you speak no Chinese and want a Western breakfast, check out other places.

Room tip: Tower A rooms were pleasant and clean.
Date of stay: October 2016
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank PLaydoray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2016

The hotel has magnificent projection with building divided in A, B and C. The lobby / reception is average but friendly. the rooms in A wing are large and decently equipped. The language is a problem outside the hotel so carry the hotel address in local language. The underground station is nearby and starts operating at about 5.30 to 6 in the morning. The Tehenaman Squire is about 5 KM away so also the forbidden city. The change of guard start at early morning so one would to either walk or take a taxi. The quality and variety of food is good. It has conference halls of varied sizes

Room tip: It is right at the city as such reachable in most prominent places including restaurants.
Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank pravinsinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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