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Reviewed 24 March 2018

an excellent hotel in a big complex of grand old and new buildings; good location; attractive greenery; nice place to stay, good for walking, a place to enjoy. good for business too.. with very good amenities...

Date of stay: June 2017
Thank jtilak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2017

Based on a stay in Building 1, the hotel is basically good, but with a mixture of positive and negative features:
Pros: Located very near East gate of Peking University, and convenient to subway station. Rooms are large, clean, and quiet. The beds are comfortable and the carpeting is thick. Bathroom has modern fixtures.
Cons: Tap water is not drinkable (not their fault, and they provide bottled water to use instead). No heat is available in the rooms until mid-November. We stayed in October and the room never got above 68 deg F (quite chilly for us). Beware if you're visiting in the Fall. The room has many light fixtures, but they're all so feeble that the room is dimly lit. Electrical outlets are much sparser than you find in current U.S. motels, so you probably can't charge all your devices at once. There's a flat screen TV, but it shows only one English language news channe, and the sound from all channels is distorted to the point that music sounds bad. No alcohol is served in the hotel. Breakfast buffet options are less Western than you might think, and they don't warm the serving trays at all, so foods that are supposed to be eaten hot are cold and unappealing when you get them. Finally, most of the reception desk staff have very limited English skills and little interest in customer satisfaction. It can be hard to find one fluent enough to handle a situation that is even slightly out of the ordinary. This is not appropriate for a "Global Village" hotel catering to foreign visitors. And if there are a few guests present at the desk at once, the scene can become very chaotic, loud, and slow (just like Beijing traffic (!) Proper management could greatly improve this hotel.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
3  Thank O8443QKrbw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2017

In many ways this hotel is a bona fide 4-star hotel--its cleanness, its service, its great buffet breakfast, and a 5-lane 25-meter indoor swimming pool within a stone's throw. The location is unbeatable if you're visiting Peking University, and a metro station is just 5 minutes' walk away. Many of the previous reviews are way out of date. Having read the reviews, I brought an ethernet cable with me. When I checked in, there was no place to plug in, that's because there's wifi already. Apparently the hotel updated itself a while ago even though it still keeps an ethernet cable in the desk drawer.

To earn a 5 in the rating, a hotel must also provide a TV service global enough. Out of the 50+ channels, only one in English, China Global Television Network. Even though I am bilingual, I still missed a global news coverage. If CNN, BBC, or NHK is not to your taste, how about RT or Al Jazeera? Also, there was an occasional brief stoppage of electricity and water for maintenance after midnight during my stay. While it didn't really affect my comfort level, this kind of things should be avoided at a 4-star hotel.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank timfl2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2016

well, where to start..receptionists didn't have a clue how to deal with unhappy guests - and we had many reasons to be unhappy. Firstly they messed up our booking dates, then send us to a different part of the hotel (not the fancy main building you see on the photos, but another building few min walk away) which is not a big deal, but then it all started. I have suspected that the rooms in this building won't be that nice, because it was an obvious drop in quality from the main building so I asked the receptionist to show me the room. I was shown a nice, neat room on the first floor and I was pleased with that, but after we've checked in we were sent to a room on the fifth floor!?! And this room was nothing like the one on the first floor.. it was filthy and discounting! Stains on the carper were actually more frequent than clean patches and the bathroom was very very mouldy.. gross. We asked to be moved to a different room, but they kept saying they will clean the room for us etc etc...Long story short, we were moved to a cleaner room, but not given an apology or anything, just weird stares anytime we passing by the reception.
Will most definitely never be back

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Ivy O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2016

This is an update of my review in 2014. I've since stayed another two more times (in August 2015 and May 2016). Sadly, the quality of the rooms has deteriorated markedly from my previous visits. The most intolerable aspect is that every room, every corridor, every nook and cranny in the hotel now reek of cigarettes. Apparently, they don't separate their rooms for smokers and non-smokers --- a huge problem as many Mainland Chinese are chain smokers. The first time I stayed here was right after the hotel opened its doors and so the smell wasn't noticeable. The second and third times I stayed here, the smell of cigarettes became noticeably more pronounced but was still tolerable. Now it's simply gone the way of Beijing's AQI --- air quality at this hotel probably isn't much better indoor than outdoor. Also, construction works in China are apparently not built to last --- the five-year-old hotel feels like it's twenty years old. Things were fine when I first stayed in this hotel but they (plumbing, air conditioning, wi-fi, etc) start to go wrong over my subsequent visits and the hotel seems disinterested in fixing the defects. From my experience, this is consistent with Mainland Chinese's penchant for initial grandeur at the expense of subsequent maintenance --- they have no qualms investing a staggering amount of resource on a glamorous project that will win them bragging rights at inauguration but have little interest in the mundane task of upkeeping. PKU built a fabulous hotel and watch it fall apart, preferring to move on to its next vanity project.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
4  Thank Louis L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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