I stayed in Park Hyatt Beijing for 9 nights and was really disappointed. My first room had a bad sewer smell coming from the sink whenever it was draining. I asked to get it fixed and was told it was fixed 3 days in a row but it still smelled. I was moved to a different room and noticed the lock on the door was broken. Then the next day, the sink was leaking. It was a bad experience that I didn't expect from a 5 star hotel. Our last night at the hotel, we ate at the restaurant upstairs and my colleague found a staple wire on his food. I hope this is corrected so others don't experience this.
Everyone that helped at the hotel was really nice though and the breakfast was really good.More
- Free Wifi
- Breakfast included