We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (987)
Filter reviews
987 results
Traveller rating
665
228
53
18
23
Traveller type
Time of year
LanguageAll languages
More languages
665
228
53
18
23
Show reviews that mention
All reviews china grill rain shower separate elevator floor lobby top floor nespresso machine guest rooms bath salts corner room huge bathtub king room cctv tower hotel lobby is the central business district great gym business hotel china world
Filter
Updating list...
335 - 340 of 987 reviews
Reviewed 3 May 2015 via mobile

Spent 2 nights there and happy with my visit overall. Decor is modern and new. Rooms are big and with a huge tub. Mattress is very comfortable though the pillow would be better if provide more support. My room also has the view of the CCTV bldg which is nice. My room light also has some flickering like someone commented earlier. And it seems lacking a night light setting.

Front Desk and Room service are overall efficient. Breakfast with a view, choice is not so many but enough and taste ok. The chef in white uniform is very kind and attentive. Lobby Lounge at lunch is little disappointing as we waited very long for our food but we thought it would be quick as we had to head off to airport after. Their only explanation is many people orders are in at the same time. Food is ok, not stunning.

Lifts are little slow ...esp when u need to take 2 set of lifts just to go from your room to the ground floor.

Date of stay: May 2015
Trip type: Travelled on business
Thank Urorayk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jed J, Hotel Manager at Park Hyatt Beijing, responded to this reviewResponded 11 May 2015

Dear Urorayk,

Thank you for taking the time to share your stay experience with us. Your observations and comments are very valid. I appreciate your feedback which is helping us to focus on delivering a memorable Park Hyatt experience to our guests. Our team benefited a lot from reading your comments and focussing on areas that we can improve.

Nevertheless, I am glad to know that our Front Office and Room Service are efficient; our chef at China Grill is kind and attentive.

I hope we will have the pleasure of welcoming you back when you come to Beijing in the future.

With kind regards.

Jed Jiang
Hotel Manager
Park Hyatt Beijing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2015

Amazing view very helpful staff I would go back in a minute the breakfast is great Chinese English japanese American everything overlooking the city a peaceful place in the middle of a ver busy city friendly staff clean big rooms big bathtub rain shower well equipped rooms everything you need

Date of stay: May 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Polly Elizabeth A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jed J, Hotel Manager at Park Hyatt Beijing, responded to this reviewResponded 11 May 2015

Dear Polly Elizabeth A,

Thank you for choosing to stay at Park Hyatt Beijing. I am very pleased to read that you enjoyed the guestroom and food, as well as that you commented our associates were very helpful. Thank you again for recommending Park Hyatt Beijing to the community. We look forward to welcoming you back again.

Yours sincerely,

Jed Jiang
Hotel Manager
Park Hyatt Beijing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2015

Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all. Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all. Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all. Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all. Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all. Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all. Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all. Very highend hotel, but not nicely designed. People not so nice and not considerate and you do not feel the value at all.

Date of stay: April 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Shu Guang M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jed J, Hotel Manager at Park Hyatt Beijing, responded to this reviewResponded 11 May 2015

Dear Shu Guang M,

Greetings from Park Hyatt Beijing.

I regret to hear that our team did not come across as warm and caring. I have shared your feedback with the team, it is good reminder for us to be more observant and caring.

Thank you for taking the time to share your feedback with us. It is necessary through comments such as yours that we are able to monitor and improve our level of service.

Best regards,

Jed Jiang
Hotel Manager
Park Hyatt Beijing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2015

Park Hyatt is run like a private, understated hotel. The rooms are very large, modern, cool. But even this April, the room was hot, and the AC did not work very well at all, especially at night. It seems there is some central control over the AC system that over-rides the in room controls. The hotel tried very hard to fix the AC, and was very responsive.

Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank BayAreaBrownsBackers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jed J, Hotel Manager at Park Hyatt Beijing, responded to this reviewResponded 11 May 2015

Dear Bud G,

Thank you for staying at Park Hyatt Beijing, and for sharing your experience about your stay with us. I appreciate you taking the time.

I do apologies that the air conditioning was not up to the standard. Please be assured this has been addressed with our Engineering Team to ensure that our usual high standards are met in the future. At meantime, I’m glad to hear that our team was very responsive over the unfortunate incident.

Thank you again for your feedback. We look forward to welcoming you back to Park Hyatt Beijing.

Yours sincerely,

Jed Jiang
Hotel Manager
Park Hyatt Beijing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2015

Extremely well located in Central Business District of Beijing, this hotel cares about you with a very efficient and friendly staff and offer all the modern comfort in room and restaurants and business facilities

Date of stay: April 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Yves B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jed J, Hotel Manager at Park Hyatt Beijing, responded to this reviewResponded 11 May 2015

Dear Yves B,

Thank you for taking the time to share your experience. We are glad to hear that you find the hotel location easy and convenient. Thank you for your compliments regarding the guestroom, restaurants and our team, we appreciate it. We look forward to the opportunity to welcome you back soon.

With best regards,

Jed Jiang
Hotel Manager
Park Hyatt Beijing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews