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All reviews moon bar oasis pool dining lounge true luxury experience hot tub in the room big pool shilla hotel adjust the temperature namsan mountain service staff are lovely room the ritz korean restaurant upgraded room breakfast buffet is facilities sevices
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Reviewed 25 June 2018

the oasis(outside pool) is good. that's the only thing you won't regret to pay.
everything else is just.... average level, i think.
nothing special but very pricy.

and I don't recommend any kind of pool rooms(some room has own hot pool)...

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank brrbrrbrr2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 26 June 2018

Dear brrbrrbrr2018,
 
Thank you for your recent stay at Banyan Tree Club & Spa Seoul and sharing your comments which is valuable and helpful for us to improve our service quality.
 
We look forward to welcoming you back in the near future and provide you with an exceptional service.

Best Regards,


Joon Kim
General Manager
Banyan Tree Club & Spa Seoul
 

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018

I stayed during Labor Day holidays. The relaxation pool was more than great for my 7 month old twins. Also, room service dinning was very good. Well recommended for famailies with baby or little children.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with Banyan Tree
Thank Jaehyun O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 19 June 2018

Dear Jaehyun O,

Thank you for your precious time for reviewing Banyan Tree Club & Spa Seoul.
It is the great pleasant to hear that you had great time staying with us.
Hope we could assist you again in the near future!

Best Regards,
 
Joon Kim
General Manager
Banyan Tree Club & Spa Seoul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

Room was very clean and large. The view out of the windows were fantastic.
Sauna facilities was also good. However, visit during the week if you do not want to see so many kid guests and their parents.

  • Stayed: June 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank injink2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 14 June 2018

Dear injink2017,

Thank you for choosing to visit at Banyan Tree Club & Spa Seoul. We highly appreciate your gracious comment and have shared it with our team.
We look forward to welcoming you back in the near future and provide you with an exceptional service.

Best Regards,

Joon Kim
General Manager
Banyan Tree Club & Spa Seoul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

Service was good. but ice coffee at oasis was so bad.
Vallet parking was not good, because my car was parked at outside. That day was hot. That means the temperature in my car was so high. The other things were good.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank med592018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 14 June 2018

Dear med592018,
 
Thank you for your recent stay at Banyan Tree Club & Spa Seoul and sharing your comments which is valuable and helpful for us to improve our service quality.
 
All of your comments were shared with the appropriate department and hotel management in an effort to enhance our service and facilities.
 
We look forward to welcoming you once again in the near future.  

Best Regards,


Joon Kim
General Manager
Banyan Tree Club & Spa Seoul

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Reviewed 5 June 2018

WHAT AN EXPERIENCE. Banyan Tree Seoul made it possible for me to show my wife how it's done!! It was our first wedding anniversary and wide range of experiences and friendly service Banyan Tree Seoul offered us have kept me thinking about coming back sooner than later.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wooxx128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banyan Tree S, General Manager at Banyan Tree Club & Spa Seoul, responded to this reviewResponded 8 June 2018

Dear wooxx128,

Thank you for choosing to visit at Banyan Tree Club & Spa Seoul.
We highly appreciate your gracious comment and have shared it with our team.
We look forward to welcoming you back in the near future and provide you with an exceptional service.

Best Regards,

Joon Kim
General Manager
Banyan Tree Club & Spa Seoul

 

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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