Hotel is clean and decent with the basics like bathroom slippers, hairdryer, bathroom amenities. I had 10hours to kill and nothing much to do in Palau so it's a decent place to just rest before I get on my night flight. Staff are polite and helpful. Downside is there is no free wifi - would have expected it to be included since price for a night is not exactly cheap.

The West Plaza Downtown in Koror is a very satisfactory hotel - clean, quiet and convenient. But I think the hotels in Koror and the flight arrivals and departures need to get into better synch. From what I saw and experienced, many international arrivals and departures happen in the dark hours of the night. Yet hotel check in and check out times are the typical 2pm check-in and noon check out. After arriving at 5am, I had the choice of hanging out for 9 hours, or paying for another night's stay. After traveling for 24+ hours from the US, I opted to pay $110 for early access to my empty and already made up room.

I picked "downtown" imagining that there was a downtown. There are a few shops, grocery stores, and a few restaurants, but you can find these outside of downtown in areas that are more interesting.

Don't expect a room with all perfect finishes. Bathroom leaked and it was making a bit of noises. Overall, this is a proper city hotel in Koror. Great location with every thing a walk away.
The manageress is very very good and supportive. The girls at the front desk change too often and they can drive you mad. But just talk to the manageress. She will sort it out.