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EllaDPDS
Koror, Palau

We love our stay.

5.0 of 5 bubblesReviewed 16 Mar 2020
Extremely impressive. We enjoyed your hospitality, Abigail, Rina and Nestor. Carolines is one of the best hotel I have visited until now. Not the normal type of hotel or resort as they dont have the usual facilities you'll find in other places like pool or jacuzzi or spa or restaurant but honestly we felt like we were really on vacation, relaxed and away from everything. Thank you. Lovely breakfast delivered to your room with a warm smile, guest room set up made us feel so home, bed, ac, ceiling fan with ac, lighting, mini bar, balcony, strong wifi, huge tv, amazing scenic view of ocean, sunrise and sunset, everything was great. Thank you, overall we love our stay.
Date of stay: March 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Pascua, Guest Services / Front Office at Palau Carolines Resort, responded to this review
Responded 19 Jul 2022
Thank you for giving us a wonderful review. We have been aiming to give our guests a comfortable, relaxing, and great stay in Palau. I hope that you would come stay with us again if ever you plan on going back to Palau. Thank you for taking the time to give us this review. Have a wonderful day! Best Regards, Abigail Esebei, Front Desk
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 14 March 2020

We absolutely loved our two week-stay at the Carolines Resort.

The view from the balcony of the bungalows is of touching beauty and one of a kind in Palau. Everything is clean and neat. The bungalows are simple but very comfortable.

We would especially like to praise the staff. Abigail, Robert, Carmen, Nelson and all the others are lovely, cordial and always helpful. They made our vacation at the Carolines Resort unforgettable!

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
Thank Das_Bebi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 February 2020 via mobile

We stayed at Carolines for 4 nights in cabin 4. The rooms are clean, cool, comfortable and have excellent sunset views. The gardens are beautiful and the staff, Robert, Carmen, Nelson and all the rest are professional, kind and very helpful! We loved the breakfast service on our deck and enjoyed the coffee machine/mini fridge. The beds are super comfy and the high-tech toilet was delightful!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank westcoasttiare
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2020

We stayed in no. 8 Bungalow for 7 nights. No. 8 is the last row of bungalow on the hill. This is a relatively bigger one as it could accommodate the four of us.

The driver Nelson picked us up in the airport. You need to ride a buggy to your room, otherwise you have to walk up the slope for about 5 minutes under the heat or in the dark at night. Prepare your flash light if you tend to do so. We liked the bungalow very much as we were on our own, it's quiet and peaceful every day except birds singing or roosters crowing. The room is clean, spacious with good air-con and shower facilities. They provide 3 bottles of complementary water for us daily. In the room, there is cable TV and Netflix, my young boy was crazy about the Netflix and spent much time for relaxing in front of the TV after the whole day diving.

There is a spacious balcony where we had breakfast every morning (7-10am). The staff also gave us a rack for hanging our clothes in the balcony. One could also enjoy the beautiful sunset in the room and balcony.

There is no nearby restaurant. As the resort is not located in the town centre, we had to travel to restaurants by car. The staff is always more than happy to reserve different restaurants for us daily. Some restaurants do provide free pick up and drop off. We had used the resort transportation service several times and the driver, Nelson was very nice and helpful. They charged us from 6-7 dollars per trip (one way) from the resort to the town centre or vice versa. This is quite a reasonable price to us. They mentioned that the taxi may charge you more. The most important point is also the safety in a car with a familiar driver of which we were quite comfortable to travel with.

There are some WWII remnants at the back of the hotel. We were allowed to extend our check-out time to coincide with our flight time which is a bonus.

Big thanks to the whole team: Carmen, Nelson, Nina, Abigail, Robert and Karshim

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
1  Thank Bupuffy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2020 via mobile

Gorgeous resort and incredibly friendly staff! This was the perfect oasis to stay after a long day of diving/excursions. Wifi was shockingly fast. The rooms were clean and spacious.

Everyone here works so hard. I wish people wore name tags because i didn’t get their names. The front office staff were always smiling and accommodating. My favorite part was the breakfast with view. The breakfast was delicious and the backdrop for breakfast was epic. My favorite was the fried rice with fried egg! I ate it everyday for 4 days straight.

One of the workers stated that the hotel is expanding— adding more rooms and possibly and infinity pool so we hope to come back one day!!

Food tip: If you stay at Carolines, the staff may recommend a Elilai Seafood restaurant. It was ok. I personally liked Taj much better! (If you don’t mind Indian food!) You get more food for what you pay and much more flavor.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank lisasensei
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2020

The Caroline's was absolutely wonderful! Private bungalow with every detail taken care of- the beds are comfy and big, the towels are fluffy, the wifi is fast, and the air conditioning works extremely well. The service is impeccable. They provide plenty of water, and the views from your balcony are gorgeous. We loved our stay. Highly recommend!

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
Thank V6286PGsarahc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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