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Jennifer_pz
New York City, New York

Perfect stay for Dive Trip!

Review of Palau Hotel
5.0 of 5 bubblesReviewed 12 Mar 2019
I just returned back from a week stay at Palau Hotel and highly recommend this hotel. It is modern and the rooms are very comfortable and clean. It had everything I needed during my stay and it had amenities like hot pot and toiletries as well as a 24 hour desk. It upgraded my room to have a bit more space and small balcony to try my dive gear. I found the staff the most pleasant and helpful about my stay. A special thanks to Joy and Leah for always being so kind, caring and helpful and also to Kamille and Daniel.

There are no great beaches on the mainland (most require a boat ride to the smaller rock islands) but you can always get a day pass to Palau Pacific Resort or Palau Royal to use their pool and beach for a fee. Since I was diving all day and only back for dinner I thought Palau Hotel was perfect for the price and was nice to walk around main street to visit all the restaurants which are walking distance and good prices (and a variety of cuisines). Also i enjoyed massages at Island Massage which was right behind the hotel. Thank you for a great stay!
Date of stay: March 2019
Trip type: Travelled solo
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palau H, Manager at Palau Hotel, responded to this review
Responded 16 Apr 2019
We are so glad to hear that you enjoyed your accommodations.
We are looking forward to serving you again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (149)
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All reviews central location felt like home downtown koror free water bottles excellent location a great stay very nice hotel diving trip every morning leah supermarket wifi lobby palau cleanliness tours scuba
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Reviewed 30 January 2019

Stayed two nights before and one night (half) after liveaboard diving. The hotel has a very happy decorum.The rooms were very clean with eye to detail of the small amenities.
I found breakfast enjoyable,and ordered one lunch, which completely satisfied my needs, at the time.
The staff was very friendly, helpful, and accommodating.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
2  Thank bmax101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palau H, Manager at Palau Hotel, responded to this reviewResponded 17 April 2019

We are so glad to hear that you enjoyed your accommodations.
We are looking forward to serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2018 via mobile

Solid hotel, well refurbished interior, clean rooms and very friendly employees.
Also the breakfast is absolutely okay.

Very positive is that they provide free coffee, water and juice throughout the day, as well as the overall friendliness 9f the staff and the cleanliness of the hotel.

On the negative side I would mention that the rooms are rather small, the restaurant is closed in the evenings, no free wifi in the rooms (only near the reception area).

If in Palau for diving I can recommend, the hotel does however not provide any facilities beyond being a hotel.

As mentioned in the title, I'd probably book it again.

Date of stay: December 2018
Trip type: Travelled as a couple
1  Thank mmayhemm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palau H, Manager at Palau Hotel, responded to this reviewResponded 17 April 2019

We are so glad to hear that you enjoyed your accommodations.
Our entire hotel has provided free wifi from March 2019.
We are looking forward to serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2018

Stayed for 10 nights. Decent and spacious room with all the necessities included. Walking distance to restaurants, gift shops and supermarket. Nice breakfast. But what impressed me the most is their staff. They made an effort to memorise guest's name and constantly checked with us if we need any further service. They have been very warm and caring, also very attentive to our needs. Thank you Daniel, Leah, Kamille and Joanna for your kind hospitality. :)

If you are looking for an affordable place to stay in Palau, this is it.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
1  Thank ywchin9
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palau H, 經理 at Palau Hotel, responded to this reviewResponded 11 December 2018

We are so glad to hear that you enjoyed your accommodations.
We are looking forward to serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2018 via mobile

A decent breakfast and wifi in the rooms area (not just in the communal area) would have turn this no-frills hotel into a pretty pleasant experience. You NEED wifi when you are so far away from home. Even a faulty one would make a huge difference.

Date of stay: November 2018
Trip type: Travelled solo
Thank iabobby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palau H, 經理 at Palau Hotel, responded to this reviewResponded 11 December 2018

Thank you for taking the time to write your review of our hotel.
We look forward to welcoming you back to our hotel in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

Very nice and recently renovated hotel in the center of Koror. The staff is really friendly and helpful, the rooms clean with good beds and nice shower. Beachtowels for free, and tasty breakfast.Only missed wifi in the room, this was only avaliable in the lobby area.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Mushumle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palau H, 經理 at Palau Hotel, responded to this reviewResponded 4 November 2018

We are so glad to hear that you enjoyed your accommodations.
We are looking forward to serving you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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