Visited in July 2022, Great hotel. Very clean and convenient location, friendly staff . Loved the
lebanese Breakfast very generous Stayed there 1 week. Will be back there again soon. Highly recommend.More
eDreamseDreams
Booking.com
If you ask Hotel to iron three dresses for you , be ready to pay 50 dollars!!! Yes , 50 dollars! If you eat a bag of chips be ready to pay 4 dollars. If you ask for anything more then your bed you paid like you are staying in a full facility resort, be ready to cash a lot of dollars. So basically they didnt adjust their prices to the currency change and they play like they have no idea what are you talking about. Plus! They use 25k as an dollar exchange rate , but anywhere else in Beirut its 29k! Rooms are very small and not as they advertise it on the website . Its more of a basic experience , but overpriced. Staff is kind but dont worry you will pay a lot for that. .Unfortunately very disapointed with they way tourists are treated in Lebanon.Overall! Never stay at Louis 5 Hotel, there are many other hotels in better locations and better facilities.
Dear Jovanam831, Thank you for taking the time to review our services. We are sorry to hear that your experience was less than desirable and we were not able to meet your needs. We take pride in providing professional service and would like to ensure this is reflected in all of our interactions with our valuable customers. We also take pride in being very transparent with our Lebanese and foreign customers about pricing and our exchange fees. All our services rates (minibar, laundry, food and beverage menu...) are displayed in the rooms for our customers. We always strive to reflect excellent and reliable service for our guest comfort.
No need to add photos of the rooms and facility. They are exactly as presented and excellent. While the country still wrestles through the ravages of the COVID-19 pandemic and the worst economic crisis, the staff has remained incredible friendly, helpful and patient. See below on the breakfast.
Dear Serge J, Thank you for sharing such a glowing review of our hotel and for your kind words about our professional well trained staff. We are really glad to hear that you appreciated our services. At Louis V we believe that luxury hospitality is about people and their talent for creating warm and memorable encounters. We hope that its not too long until we are able to welcome you back. Best Regards, Jessy Azar General Manager
Nice and helpful staff, especially the receptionist department. Modern, comfortable and clean rooms. The hotel is located in a wonderful area with a close location to the malls.. Breakfast was excellent and the restaurant meals were very delicious. Thank you
Dear RimaAlkhoury, Thank you for sharing such glowing review of our hotel and for your kind comments about our professional staff, delicious cuisine and remarkable location and cleanliness. I am glad you enjoyed your stay with us. We hope that its not too long until we are able to welcome you back to Louis V Hotel, Best Regards Jessy Azar General Manager
Very friendly atmosphere, nice receptionists and helpful staff, acceptable services, lovely sea view, super slow wifi, and im not sure about the location as i stayed at the hotel during the lockdown period and got so bored.
Dear 148navida,
Thank you for sharing such a glowing review of our hotel. I am so glad you enjoyed your stay at our hotel and felt so well looked after by our friendly and helpful team. Rest assured that we will share your generous words with our staff.
It would be our pleasure to welcome you again and remain until then with warm greetings.
Jessy Azar
General Manager
Great for a business stay! Reception staff is fantastic. Rooms are tidy and well maintained. I noticed some of the rooms had blue/cold light rather than yellow warm light. I hated this. But its only a personal preference. Breakfast buffet is on point. Would recommend for a business stay. Not so much for a romantic accommodation. Ideal for large business groups.
Dear ArefMerhi,
Thank you for sharing this glowing review of our hotel. Its wonderful to hear that you felt taken care of during your stay with us.
We always try our best to anticipate and accommodate each guest's demands and preferences. Next time you book with us we will make sure to have yellow warm light in your room.
I hope that its not too long until we are able to welcome you back to Louis V Hotel.
Best Regards
Jessy Azar
General Manager
