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Palace Hotel
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4 - 9 of 140 reviews
Reviewed 18 November 2013
There are better options in the city...

I stayed there one night in October and would say there are better options in the city...
The airport pickup was reasonably priced at 20 JD but the room (single room) was so so and the bed and other furniture looked very old. Bathrooms need some work and the room light was very dim. Breakfast was a bit dismal and staff smoked too much in the lobby area and wasn't exactly very friendly, either. There were few other travelers in the lobby or anywhere in the hotel so it was very hard for me (I traveled solo) to find any fellow travelers who could form a group for tours in and around the city.

I didn't know better on the first day but soon realized there were better options everywhere and moved to Jordan Tower Hotel, which was a lot better with a similar price range and had so much more guests.

One good thing about the hotel is its prime location right at the center of downtown. But I don't think I would go back to the hotel or recommend it to anyone.

Date of stay: October 2013
  • Trip type: Travelled solo
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Reviewed 25 August 2013
Not bad for the price!

Pros: View of King Faisal Street, cheap price, helpful staff, room with balcony

Cons: breakfast slow and very basic, bathrooms need some work

Bottom line: We lucked out with our double room, which had a little balcony. We stayed here on our first night in Jordan, and it met our basic requirements. The staff are a mix of extremely friendly and a little surly, but at the end of the day, they all helped us get checked in, with wifi passwords, and booking a nice, reasonably priced taxi the next day. Our room also had a/c and cable television.

Room tip: We would definitely recommend the double rooms. Ours had a balcony, which was nice for getting a sense of the city's atmosphere.
Date of stay: August 2013
  • Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 August 2013 via mobile
It gets the job done!

I travel as cheap as possible. I want good location. I want decent staff and a clean place to lay my head at night. With that being said, I had all of these things at The Palace Hotel. Is it pretty or well decorated - no. But I was able to get to all the "must sees" of Amman on foot - which is always a plus for me. The neighborhood is in the old downtown area - which I liked, you are able to see how real Jordanians live. This is not a resort area. This is the real deal! It was cheap and I have no major complaints. I think I spent around $20 per night in my own bedroom, with a bathroom and shower ensuite. I would go back for sure. Just don't expect luxury or satin sheets and you will be fine.

Date of stay: February 2013
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Reviewed 4 April 2013
Don't go here unless you have to

Let's start with the positives:
1.Friendly staff who speak extremely good English
2. Excellent location (if you don't mind a bit of noise)

Negatives:
1. We reserved a double room over a month in advance and got a room with 3 single beds.
2. The bathrooms were pretty grubby, and I've stayed in a lot of budget hotels in developing countries and even by those standards, the bathrooms were not nice.
3.You're lucky to get a hot shower, this was the worst part. Taking a cold shower at 6am in Jordan in March is not much fun.

In summary, by no means a terrible place but for the same budget, I'm sure you can find a better place in a similar location. If not, don't be put off staying here, it's not the end of the world.

Date of stay: March 2013
  • Trip type: Travelled as a couple
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Reviewed 11 March 2013
good for price, lucky to get hot water in shower

This hotel is very low priced, so my expectations were low to begin with. However, I did think that there would be hot water in the showers (to be fair, sometimes there was lukewarm water, other times the water was completely cold). Towels are provided but they are very small half-size towels so bring your own! The lobby is a nice place to relax. Breakfast every morning is slices of pita bread with cherry jam, butter, cheese, hard boiled egg and coffee or tea. The hotel staff was nice and spoke English. The location was excellent, and my room had a balcony that overlooked the street with beautiful views of downtown Amman. Overall, I wouldn't stay here again but for a student or budget traveler, Palace Hotel is a good choice.

Date of stay: March 2013
  • Trip type: Travelled with friends
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