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Reviewed 14 March 2018 via mobile

Really want to thank all the fnb staff. Today i came for an one of my friends wedding....
Friendly staff members. Specially want to thankz "Manoj" in the banquet staff and "kasun" the bar man. Keep up your service talents.

Stayed: March 2018, travelled with friends
Thank rajitha r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMTheKingsbury, Executive - Customer Relationship at The Kingsbury Colombo, responded to this reviewResponded 16 March 2018

Dear Rajitha R,

Greetings from The Kingsbury Residences!


Thank you for your kind words of praise which will be a great encouragement for our team. We do appreciate it very much. We hope to see you again at the Kingsbury soon for a another relaxing and memorable stay.


Thank you for your valued patronage!
Warmest Regards,

Deepika Dissanayake
Executive - Customer Relationship
The Kingsbury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2018

Nice looking hotel, but we just went to the roof top bar that has a brilliant view and is a great place to watch the sun go down with a cold drink. Prices are perhaps too expensive but still worth a visit. Live entertainment is a nice touch,

Room Tip: wonderful place come and enjoy it
  • Stayed: January 2018, travelled with friends
    • Service
Thank RoshanAnupriya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMTheKingsbury, Executive - Customer Relationship at The Kingsbury Colombo, responded to this reviewResponded 16 March 2018

Dear Roshan,

Greetings from The Kingsbury !

Thank you for your review. Your comments are greatly appreciated and well noted. We hope your experience at the Kingsbury will bring you back for another memorable stay, soon.


Thank you for your valued patronage!
Warmest Regards,

Deepika Dissanayake
Executive - Customer Relationship
The Kingsbury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

Having to spend two weeks at the hotel recovering from a heart attack which happened when cruising on Celebrity Constellation, (don't get ill on a Celebrity ship) end of January we found the staff to be excellent, they could not do enough for us, they were so helpful and friendly. The Room was great with a lovely balcony and it was kept so clean and fresh. The food was excellent, the choice of food was amazing. We cannot recommend this hotel highly enough.

Room Tip: They do not have many balcony rooms but the others have big windows.
  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank davidpR2936IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMTheKingsbury, Executive - Customer Relationship at The Kingsbury Colombo, responded to this reviewResponded 16 March 2018

Dear David,

Greetings from The Kingsbury.


Thank you very much for your kind words which are both wonderful and encouraging.

We are sorry to here about your illness occurred during a trip. However, It has been a real pleasure to have served you and to know that you were well looked after throughout your stay. Looking forward to welcome you back .

Thank you for your valued patronage!
Warmest Regards,

Deepika Dissanayake
Executive - Customer Relationship
The Kingsbury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

On our trip to Sri Lanka, We stayed here for one night following a flight into Colombo and found this to be a great spot to recover from the jet lag /lack of sleep.

A Colombo luxury hotel located in the heart of some historic downtown Colombo locales, this hotel delivers a great service in a great location.

Stayed: March 2018, travelled with friends
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMTheKingsbury, Executive - Customer Relationship at The Kingsbury Colombo, responded to this reviewResponded 16 March 2018

Dear Chris C

Ayubowan from Amaya Resorts and Spas!
.

Thank you for taking the time to write such an exceptional feedback. We are truly honored to have you with us and hope to see you again at the Kingsbury in the near future.


Thank you for your valued patronage.
Warmest Regards,

Deepika Dissanayake
Customer Relationship Executive
The Kingsbury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018

Whenever I stayed in The Kingsbury I noticed the busy but helpful reception and business center. Last time I had a very urgent problem and got a great support of the staff there. Especially Nishani did not stop to "run" till my documents have been printed out successfully. I use this way to say thank you to all of them !

  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank naveenb346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMTheKingsbury, Executive customer relathionship at The Kingsbury Colombo, responded to this reviewResponded 16 March 2018

Dear Naveen,

Greetings from The Kingsbury !

We simply loved your comments, and a heartfelt “thank you”, for that. We are very happy that you enjoyed your holiday spent in the Kingsbury, which offers our guests a cheerful atmosphere combined with great hospitality.
We hope to see you again soon for another relaxing and memorable stay.


Thank you for your valued patronage!

Warmest Regards,

Deepika Dissanayake
Executive - Customer Relationship
The Kingsbury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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