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Reviewed 7 September 2017

Customer service in this hotel really needs some work in order to be classified as 5 star.
Functions and events and transport (as a part of business travel) is difficult to organise and frustrating.

The rooms are nice, big executive rooms. The food is good, Buffet dinner is particularly good.
Spa service is good. Rooftop bar and pool are fabulous.

Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
1  Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nadia_izzy, Public Relations Manager at Movenpick Hotel Colombo, responded to this reviewResponded 8 September 2017

Dear Claire B
Thank you for your feedback and sorry to hear that your experience was not a positive one. We have shared this with the relevant teams to find out more and I hope this has not marred your overall stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

I live in Sri Lanka (Colombo )for work for a portion of the year, and I'm always trying to find the best food/brunch/ service available! The buffet at the movenpik is by far the best in town! Delicious food, with a huge variety, and very fresh!! The service is amaZing I was lucky enough to have a great guy named Kasun taking care of my family we really enjoy our time here, provided great service! coming back every Thursday and Sunday!

Date of stay: September 2017
Thank Zihar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nadia_izzy, Public Relations Manager at Movenpick Hotel Colombo, responded to this reviewResponded 8 September 2017

Dear Zihar H
Delighted you enjoyed our buffet at AYU and we have shared your positive feedback with the AYU team as well. Thank you and see you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Excellent.
Well located.
Cinema, stand-alone restaurants, shopping, sea, all at walking distance.
It also has French and Japanese restaurants.
In my opinion, it is more a business hotel.
Room layout is different then standard pattern followed by most of the hotels.

Date of stay: September 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
Thank Vineet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nadia_izzy, Public Relations Manager at Movenpick Hotel Colombo, responded to this reviewResponded 8 September 2017

Dear Vineet C
Thank you for your positive review and delighted you enjoyed your stay with us. Hope to see you back for a longer holiday here!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Modern facility, great breakfast, a stunning view and rooftop lounge. The sea facing rooms are give a splendid view.
Good for business and leisure travel. The roof top pool give quite a view and relaxation.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
Thank AbhimanyuG52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nadia_izzy, Public Relations Manager at Movenpick Hotel Colombo, responded to this reviewResponded 7 September 2017

Dear Abhimanyu G
Thank you for your kind feedback and happy to hear that you enjoyed your stay with us. Looking forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

We checked in after a tired and long flight in the early hours of the morning. We were given a warm welcome, and it took us sparely any time to check in to our rooms. We refreshed ourselves and went to sleep since we were tired. We enjoyed our stay all in all

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mövenpick Hotels & Resorts
1  Thank 976sakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nadia_izzy, Public Relations Manager at Movenpick Hotel Colombo, responded to this reviewResponded 6 September 2017

Dear 976sakis
Thank you for your lovely review. Delighted you enjoyed your stay with us and looking forward to welcoming you back .

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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