My stay was made by Kuma lovely lady at front desk each day during my stay. She made sure I had bottled water every day and researched car driver back to Almaty and arranged taxis. Room was huge retro Russian Separate living area with large bathroom. Toiletries supplied including toothbrush comb toothpaste. Two twin beds desk and chair. Bed was comfortable but sheets not fitted and no mattress or pillow cover. Free breakfast 730-11 was loads of hot cold items including eggs. Air conditioner super as it was 30c one day. Construction next door but didn’t hear noise. Close to all sights by walking. Would stay here again