This was an efficient hotel great for business travelers. We were a family of four with two kids under 3 and they only issue was to maybe have a high chair in the restaurant. The rooms are great and loved the eco friendly bath amenities for shampoo and soap - dispensers. The breakfast area has great views of the mountains and the staff was very accommodating. The minibar was stocked and had great quality items of beer and wine. There is no room service and the menu outside of breakfast is not the best but other than that no complaints.

First time to Bishkek and not sure what to expect, country and mountains beautiful. I was disappointed about the hotel and the room l was given it had a moldy/damp smell.. reason is the shower and floor of the bathroom has wood slats.. not good and this is giving off a horrible smell. Main reason also l changed rooms was the air-con was leaking in the bathroom., the air-con unit was outside the bathroom and pipes in the ceiling of the bathroom. Also the bed in the room area was too big for the space and l felt cramped in. I was given a larger room which was better. I was there for 6 nights on a business trip so would have appreciated a room in the newer block near the restaurant..l arranged a hotel pick up as the hotel promotes this and was let down that the car that picked me up had a head light that was out and sellotape covering the area and the seats were dirty..it would be a good idea too that the hotel added more to the evening menu..however, two good points about the hotel was it’s coffee and the friendly staff; they are very professional and accommodating.. l think that l would stay at the Hyatt opposite next time.. if l would have known about the Hyatt l would have stayed there.. : )

We had two separate one night stays at the beginning and end of our 8 night tour around Issyk-Kol (lake). The bed was very comfortable and the room had many amenities including terry cloth robes and slippers.

The front desk and restaurant staff were very service oriented. We had two breakfasts and one dinner at the hotel. The meals were excellent and had various options.

This hotel has a pool and sauna which we did not have time to use since our stays were so short both times.