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Reviewed 23 September 2016

When I arrived I thought I'd die and gone to heaven. Flowers on my bed (roses) and tea and coffee and fresh fruit and juice and a cold towel waiting for me... swoon! The beds were comfortable, the breakfast spread hunger inducing (fruit, yogurt, bread, pastries and then a choice of main entree!) and the people who worked there were professional, always available, kind and helpful.

I got a bus reservation changed last minute (no extra charge) and advice on where to go in the city. They even found room for me a sister hotel when I wanted to stay longer and all their rooms were booked. Highly recommend this hotel.

Location: center of old quarter, GREAT location.

  • Stayed: September 2016, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Lucainthecity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this reviewResponded 24 September 2016

Dear Lucainthecity,
We can not thank you enough for taking the time to write this wonderful review about your stay with us. Your kind words in all direction, are very much appreciated by our staff. Thank you for highlighting our helpful staff, our room, facilities, centrally located… Please know that such feedback is always welcome and we are all just grateful to hear that you enjoyed our hotel and we certainly hope to see you and your family again soon!
Best regards,
HANOI GUEST HOUSE TEAM
“A home away from home”

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2016

first time to Hanoi and sapa book this guesthouse twice with family,just because the location for tourist and really everything in walking distance ,the guesthouse is small but with full of love ,first time and in my life till now i haven't found anywhere else with a stay like this ,is really fill like home,you will have the feeling of favored,thanks all the stuff in the guesthouse ,me and my wife will definitely come back to you guys for the coming year.

  • Stayed: September 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank derick_ckf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this reviewResponded 24 September 2016

Dear Derick_ckf,
Thank you for writing an amazing review about your recent stay at Hanoi Gues House. It's so pleasant for us to know that you truly felt our hotel like “A home away from home” Thank you so much for highlighting our hotel friendly, kindly staff and excellence service which made you enjoy your stay and highly recommendation our hotel to everyone. So happy when we hear that you enjoyed your time and will come back for the coming year. It extremely will encourage us to maintain our efforts so the services we provide will meet our next Guests' expectation thoroughly.
We are looking forward to welcoming you again in near future.
Your sincerely,
HANOI GUEST HOUSE TEAM
“A home away from home”

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Reviewed 19 September 2016

Hanoi Guest House has a good location coz it is near in everything you needed. The staffs are very nice and helpful - they give us tips and advices in doing our activities. The room is clean and well maintained. Also, the food they serve is healthy, nutritious, healthy, and fresh. I highly recommend this hotel to stay in Hanoi. Will definitely go back!

Stayed: September 2016, travelled with friends
Review collected in partnership with this hotel
Thank roveblas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this reviewResponded 24 September 2016

Dear Roveblas,
We would be grateful for your wonderful review. We feel very happy when you got the feeling that this is not only the hotel but also it’s your home away from home. Thank you so much for highlighting the hotel staff, the hotel service, the room, the breakfast and location...etc., It extremely will encourage us to maintain our efforts so the services we provide will meet your expectation thoroughly.
We look forward to warmly welcome you back soon!
Yours sincerely
Hanoi Guest House Team.
"A home away from home"

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Reviewed 18 September 2016 via mobile

We stayed in Hanoi guesthouse twice in the last 2 weeks.very well priced. Staff is friendly and professional. Lam in the reception is a lovely young lady that gave us a warm welcoming. Rooms are very clean and bathroom shower is amazing. I recommend to book the delux room. Breakfast has plenty of choices, fresh fruit, and good Vietnamese coffee. Chef knows how to cook a omelet. Book here you won't regret your choice. Thanks Hanoi guest house . P+F

Stayed: September 2016, travelled as a couple
1  Thank Paris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this reviewResponded 24 September 2016

Dear Paris R,
Thank you for your taking the time to write a review on site of Tripadvisor.com. We would be grateful for your wonderful review. It's so pleasant for us to know that you felt warmth smile and greeting. Thank you so much for highlighting our hotel staff, especially ms Lan the room quality, decor… which made you enjoy your stay and thank for your recommendation. We are looking forward to welcoming you again in near future.
Your sincerely,
HANOI GUEST HOUSE TEAM
“A home away from home”

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Reviewed 15 September 2016 via mobile

I stayed here for one night and it was very nice, very clean! I loved the shower, they are big and with nice hot water if you want to have some. The stuff is super friendly and helpful. Definitely recommend to stay here

Stayed: September 2016, travelled solo
Thank maria b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Người quản lý at Hanoi Guest House, responded to this reviewResponded 24 September 2016

Dear Maria b,
Thank you so much for your positive comment.
We would assure you that it makes us very pleasant to know you obviously enjoyed staying at Hanoi Guest House. We would promise to keep good work to deserve your such positive comment. We are really looking forward to welcome you back as soon as possible.
Your truly,
Hanoi Guest House Team
"A home away from home"

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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