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All reviewshalong bayold quarterhang bong streetphobusy roadthe hotel staffgreat positionhotel is locatedi highly recommend this hotelcomplimentary breakfastcity viewhoan kiem lakevisit hanoi againstandard roomnice roomninh binhlocal food
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Reviewed 7 July 2018 via mobile

We stayed here for 3 nights with a night in Halong Bay in between. The location is right in the old quarter so perfect to get to the lake, museums, night market, food etc. It is a great value for money hotel and perfect for what we wanted. Anna and her staff were amazing. They were extremely helpful, polite and always happy to suggest places to eat and visit etc. We were always greeted with such enthusiasm. They were also happy to hold our suitcases when we went to Halong Bay and even upgraded our room on our return for our last night in Hanoi which was a nice end to our trip.

Stayed: July 2018, travelled as a couple
2  Thank lucyjane2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2018

a clean and friendly hotel arrange by travel agent , good breakfast even i am a vegetarian , nearby to circle k (24h mart ) , 15 mins walk to the Hoan Kiem Lake , Thang Long Water Puppet Theatre , Hanoi Night Market and 10 mins to St Joseph's Cathedral .

Stayed: July 2018
Thank mim t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018

The people were kind and helped us find restaurants and such, in the center of chaotic Hanoi. Location was convenient to may things, but you will need ground transport for most excursions. They watched for their customers and would stop traffic on the street to help you unload from your mini van or taxi.

  • Stayed: December 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank JohnInItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018

Upon our arrival from the airport we were immediately greeted outside the hotel at our taxi car. The bellman (you rock! by the way!) took our bags and helped us across the busy street to the front doors. The entry-way and lobby area is decorated so beautifully. Everything is kept super clean with a lot of comfortable seating.

We were were always greeted with the biggest smiles from any and all staff members. Anna (the manager) was so welcoming and knowledgable about anything and everything to do with Vietnam! She helped us book our transportation to Ha Long Bay and answered any and all questions we had. All of the staff was so kind and beyond helpful. All staff spoke amazing english which made it easy for us westerners:)

The room was very clean and super comfortable. We were upgraded to a deluxe at a higher floor free of charge. The shower was wonderful and everything worked as it should. The beds were also very comfortable which was needed after long walks around the busy streets of Hanoi.

The morning breakfast & all day/night restaurant on the first floor is a wonderful and convenient addition. The waitress that took our order was so super cute and had the biggest smile the entire time. The food was delicious as well. 10/10

After our return from Ha Long Bay we had a block of 5 hours to burn while we waited for our night train to Sa Pa. Anna allowed us to stay at the hotel and relax in two of their super comfortable chairs while they watched our luggage. They also watched our luggage while we went to grab some dinner in the Old Quarter. This was a tremendous help! Thank you!!

We loved Angel Palace so much we ended up extending our stay in Hanoi and booked one more night at this wonderful place upon our return from Sa Pa. You feel like royalty when you stay with Angel Palace and they truly care about making sure you have the absolute best experience! Anna even stresses that you can call their hotel with any questions you may have throughout your travels in Vietnam. How amazing is that?!

I can't say enough good things about this place and will recommend this hotel for anyone traveling to Hanoi in the future. Worth every penny! Keep up the good work Angel Palace....it does not go unnoticed! 10/10!!!!!

Sincerely,

Ashley B.
United States of America (St. Louis, MO)

  • Stayed: June 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

We made our first Vietnam stop at Hanoi with a plan to travel to Halong Bay so we had two nights at Angel Palace. This hotel offers excellent service, has friendly staff and would go out of their way to help you. Anna was particularly helpful and welcoming throughout our stay.

Breakfast had a good variety. The rooms were kept clean and they gave us a free upgrade on our second night to the Junior Suite which we truly appreciate.

The location was walkable to many attractions such as the Hoan Kiem Lake and St Joseph’s Church.

Our only small feedback was that the first room had a shower nozzle that didn’t fit the holder well and there were one or two mosquitoes. However, other than that this hotel is truly worth your every dollar. We would definitely choose to stay here again if we’re going to Hanoi in future.

Stayed: June 2018, travelled as a couple
Thank rachel l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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