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Reviewed 15 August 2018 via mobile

Good location lovely service from whole department of this hotel lovely breakfast cleanliness very helpful staff especially Concierge team Duc Khoi hanh thanksgiving a gift and will come back in he future thank you all

Stayed: August 2018
Thank GalW20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 5 weeks ago

Dear Gal W,

Firstly, thank you for your choice to stay with us as well as taking some time to share your great review with the TripAdvisor Community.

Your kind comments will be shared with the whole Silk Path team, especially Duc, Khoi and Hanh, as an encouragement for a job well done. We are delighted to read that you also enjoy the breakfast, and the central location.

We truly hope we will have another opportunity to host you at our property in the future.

Best regards,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

Thanks khoi nguyen, Hanh from concierge team very helpful, friendly. Nice food, room was clean
Great location friendly staff,
thanks to FO staff would highly recommend this hotel to my friend. Thank you so much

Stayed: August 2018, travelled with family
Thank Usha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 5 weeks ago

Dear Usha P,

Thank you so much for your wonderful feedback, which is essential for our improvement.

We are delighted to know that our staff and colleagues, the food, rooms and the central location made you feel happy and comfortable. Khoi and Hanh will be so encouraged by your remarks.

The Silk Path team sincerely looks forward to another opportunity to welcome you back.

Best regards,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

I had a wonderful time stayinh at silkpath hotel very near in centre walking distance in cenrr staff is extremly helpful and great hotel and foods highlyrecommend near by all amnesty i enjoyed my stay in silkpath

Stayed: August 2018, travelled as a couple
Thank Navin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 5 weeks ago

Dear Navin P,

Thank you for your kind review about your recent stay at Silk Path Hotel Hanoi.

It is a delight to receive your great compliments on our central location, the staff and the food. Your warm words will definitely be shared with the whole team as an encouragement for a job well done.

We hope we will have the pleasure to host you at our hotel when travels bring you back here.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

Excellent hotel and great facilities within the hotel. Well located in central Hanoi within reach of major cites, restaurants and bars.
Staff are very friendly and efficient. Would recommend this hotel and definitely visit again

Stayed: August 2018, travelled as a couple
Thank ajay20152015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 5 weeks ago

Dear ajay20152015,

We are so happy to read that you had a pleasant stay with us. We are also glad to know that you enjoyed the prime location, and the service provided by our staff.

Thank you for sharing your experience with us and we look forward to your return soon.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

Had a great time in Hanoi staying at the Silk Path Hotel, centrally located. The Concierge Team (Khoi, Phuong and Hanh) were extremely helpful with helping us navigate the city and in ensuring that we had a safe and fun time while visiting the city sites.

I would highly recommend staying at the Silk Path Hotel if coming to Hanoi for a holiday.

Thanks again for a great experience!

Stayed: August 2018, travelled as a couple
Thank TBowran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chi T, Public Relations Manager at Silk Path Hotel, responded to this reviewResponded 5 weeks ago

Dear TBowran,

Thank you for taking your time to share such a generous review about your experience at Silk Path Hotel Hanoi.

We genuinely want to provide our customers with the best services and make them feel comfortable at our hotel, and we are so delighted to know that you have felt so. Your compliments will definitely be shared with the team, Khoi, Phuong and Hanh in particular, as an encouragement for the job well done.

We all hope we will have the pleasure to host you at out hotel and make your stay more enjoyable in the near future.

Sincerely,
Trinh Linh Chi
Marketing Communication Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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