Nothing is too much trouble at this wonderful hotel. The hotel organised a taxi for us from the airport and upon arrival we were met by David. We were given a drink, cold towels and sweets. David went through all the services and gave us maps and advice about staying safe in Hanoi. The room was bigger than I expected, not huge, but suitable for our needs. There was complementary water, fruit and snacks as well as a well stocked mini bar which was very reasonably priced. The air conditioning worked well and there was free WiFi throughout the hotel. There was a good range of toiletries and a spacious shower. At breakfast (served from 6.30) there was a wide range of foods from Pho to French toast - service was great. Coconut yoghurt was amazing. We also ate in the restaurant it was relatively quiet and the food was really impressive.
We had planned an overnight trip to Halong Bay followed by a trip to Hoi An and the hotel stored our luggage and organised showering facilities free of charge - a great stay at a great hotel!More
- Free Wifi
- Breakfast included