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KAREN P

The ultimate in luxury but made to feel part of the family!

5.0 of 5 bubblesReviewed 5 Jan 2024
The ultimate in luxury but made to feel part of the family. We returned to the Royal Wing in October 2023 where we have stayed on many occasions before and actually got married on their beach there in 1993. We returned for our 30th Anniversary this year. Guests are always treated like not only royalty but part of the family. No airs and graces. The staff and their caring attitude make the Royal Wing as well as the luxurious surroundings, restaurants, bars, facilities, etc. Whether your in the Royal Wing or the Royal Cliffs other hotels on site you are going to have the best holiday ever with their friendly staff and the pure luxury of the resort and their facilities. We cant wait to return again soon and thankyou all for making us feel so welcome yet again x
Date of stay: October 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Royal Cliff Hotels Group , Other at Royal Wing Suites & Spa Pattaya, responded to this review
Responded 18 Jan 2024
Dear Valued Guest,

Thank you for sharing your wonderful experience at the Royal Wing Suites & Spa.
We're thrilled to hear that our staff's caring attitude and luxurious amenities made your 30th Anniversary celebration special.
It is a great reward for us that you had such a great luxury experience with us.

We look forward to welcoming you back soon for another unforgettable stay.
Thank you for your kind words!

With my best regards,

Thibault Sellier
Hotels Manager
Royal Cliff Hotels Group
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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10 - 15 of 626 reviews
Reviewed 28 November 2023 via mobile

Excellent location. Nice small beach. Many beautiful swimming pools. Nice restaurants. We had Thai and Italian food in panorama restaurant and Indian food at maharani restaurant. The food was superb. Staff is outstanding they go out of their way to make your stay very pleasant. I would definitely recommend this place to anyone, especially if they enjoy Indian food, Thai food, or Italian food.

Room tip: Town is about 10 minutes drive approximately four dollars each way
Date of stay: November 2023
Trip type: Travelled with family
Thank Sherpa36375145392
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Cliff Hotels Group , Other at Royal Wing Suites & Spa Pattaya, responded to this reviewResponded 8 December 2023

Dear Valued Guest,

Thank you for sharing this praising review on TripAdvisor!
We're delighted to hear that you enjoyed our excellent location, small beach, beautiful swimming pools, and diverse culinary offerings.
It's fantastic that our staff's outstanding service contributed to making your stay pleasant.

We appreciate your recommendation and look forward to welcoming you back for another enjoyable experience.

With my best regards,

Thibault Sellier
Hotels Group Manager
Royal Cliff Hotels Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2023

I absolutely enjoyed to stay in royal wing suites & spa.
When i stepped in the hotel first time , a good scent and quietness made me relax. Staffs were very friendly and kind. The hotel was beautiful and clean. Everything was so perfect to me. If you need a vacation to relax, I definitely recommend this hotel!!!! Thank you team Royal !!!

Date of stay: October 2023
Trip type: Travelled solo
Thank Soo K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2023

Loved this hotel great location check in/out was easy the rooms were spacious and comfortable - the staff were so nice to us - hopefully we’ll be back to Thailand next year and will definitely come back here

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank taylor1917
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Cliff Hotels Group , Other at Royal Wing Suites & Spa Pattaya, responded to this reviewResponded 21 October 2023

Dear Valued Guest,

Thank you for taking the time to share your wonderful experience at the Royal Wing Suites & Spa on TripAdvisor.
We're thrilled to hear that you loved your stay with us.

It's fantastic to know that you found our hotel to be in a great location and that the check-in and check-out processes were easy.
We're delighted that you enjoyed our spacious and comfortable rooms. Providing a warm and comfortable environment is one of our top priorities.

The fact that our staff were so nice to you is heartwarming, and we look forward to the possibility of welcoming you back to Thailand next year and having you stay with us again.
Your kind words are truly appreciated.

With my best regards,

Thibault Sellier
Hotels Group Manager
Royal Cliff Hotels Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2023

The staff was amazing! They were so friendly and accommodating. This is the first hotel I’ve stayed in where we got to choose our pillow preference! The grounds and pools were gorgeous! I would definitely come again!

Date of stay: September 2023
Trip type: Travelled on business
Thank Tonya S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Cliff Hotels Group , Other at Royal Wing Suites & Spa Pattaya, responded to this reviewResponded 7 October 2023

Dear Valued Guest,

Thank you for taking the time to share your wonderful experience at the Royal Wing Suites & Spa on TripAdvisor.
We're thrilled to hear that you had such a positive stay with us.

It's fantastic to know that you found our staff to be amazing, friendly, and accommodating.
We believe that personalized touches like choosing your pillow preference can make a big difference in our guests' comfort, and we're delighted you appreciated it.

We're also pleased that you enjoyed our beautiful surroundings and pools.
Your kind words and the fact that you'd choose to return mean a lot to us.

We look forward to welcoming you back for another great stay in the future!

With my best regards,

Thibault Sellier
Hotels Group Manager
Royal Cliff Hotels Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2023

The rooms are beautiful. The sights were magnificent. Every day, deliveries of fresh exotic Thai fruit are made. The employees gave it their all to make sure we had a wonderful day. We swam in the spotless pool and drank a choice of beverages. The resort offers fantastic activities including Thai cookery workshops.

Date of stay: August 2023
Trip type: Travelled as a couple
Thank axtral2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal Cliff Hotels Group , Other at Royal Wing Suites & Spa Pattaya, responded to this reviewResponded 11 September 2023

Dear Valued Guest,

Thank you for taking the time to leave such a positive review of the Royal Wing Suites & Spa on TripAdvisor.
We are thrilled to hear that you had a wonderful experience during your stay.

It's great to know that you enjoyed the beautiful rooms, magnificent views, and the daily fresh Thai fruit.
Our dedicated team takes pride in providing exceptional service, and your kind words are truly appreciated.

We are delighted that you made use of our spotless pool and enjoyed the variety of beverages available.
Additionally, it's fantastic that you joined our Thai Culinary School, which was an enriching experience.

We look forward to hosting you again in the future and continuing to exceed your expectations.

With my best regards,

Thibault Sellier
Hotels Group Manager
Royal Cliff Hotels Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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