Wow! This hotel exceeded our expectations in many ways !! I will now hold every hotel to their standard !! From the driver to the front desk team, to the room service staff and pool attendant - everyone was v warm and helpful.
Even before I arrived, Mr Thibault responded to my emails promptly. It was a sign of great things to come!

We told the hotel that we were celebrating our anniversary - and the staff congratulated us upon our check in! The dinner set-up by the beach was so beautifully done. They even surprised us with a gift when we left ! Shoutout to chief receptionist Ratchanee for being so helpful every time.

The flowers in all the areas of the hotel are beautifully done. There is a lot of Thai art around the hotel showcases the artistry of Thailand. The lobby is expansive and a beautiful sea view. The spa is very well designed too. I really like that the hotel reflects luxury but not over the top. The entire property is very tastefully done.

I believe all rooms - which are all suites - have a seaview. I love the loungers in the balcony- and the complimentary fruit and chocolates. The bathtub is a huge round one - a real treat if you enjoy baths.

Now I understand why they had raving reviews here . I am a fan now ! Congratulations to Mr Thibault and his team for doing their job so well!

This is probably one of the best hotels I have stayed in last decade. And I have been all over the world. It’s part of an enclave tucked away from the noises of Pattaya beach.

Our suite has superb view of the pool and sea. At night on the balcony, you hear lovely waves crashing into the beach. The balcony is well shaded. The pool is very quiet with only few visitors as the property host limited guests. The room is clean, and well stocked up. The toiletries are clean and well protected. The room service refreshes your fruits every day and chocolates too! The soft drinks and juice in the fridge are on the house.

What’s the most amazing aspect of the stay is the service - clearly the best I have been anywhere. They go out of the way to treat you like royalty. Started from the GM himself Thibaut, nice young French man with good attention to details. We booked a dinner by the beach and it was romantic, beautiful and the menu was incredible, if not too much. In fact, we were full by the second course in our 8 course meal and the staff helped us pack the leftover and wine and kept them in the kitchen for us. The next day one of the staff warmed them up and sent it together with the wine to the pool for my wife. The set up for them dinner with ferry lights, flowers and sunset and all was amazing you feel you you are about to propose again !

The front desk staff are incredibly effective and patient, helping with all our needs, like booking taxis , spa, shuttle. They are always friendly and would walk you to the door each time. I must compliment the management for maintaining such a high standard of service level. The room service lady is very responsive and friendly and she seems to be able to sort everything out including fixing my cable TV.

The hotel allows you to use the facilities of their member properties in the estate. If anything , many of the restaurants are not open yet - possibly due to shortage of staff as they must have just re opened. They have shuttle service that takes you to the malls or nearby beach at 100 baht per head. The restaurant at Royal Cliff next door has a very extensive menu serving Asian, Japanese, Chinese, Italian, Thai and Western cuisines. Our room doesn’t come with breakfast but we ordered room service. The Caprice breakfast is ok with healthy choices included.

After five nights, I have been raving to my friends about this property. It is one of the best kept secrets and we certainly would be back again. Every now and then, it is great to be treated like royalty! It is indeed the Royal Wing of the estate! Well done and regards to Thibault and team, congratulations on your excellent property and service!