Booked this hotel on the 12th December for 8 nights and ended up leaving after just 1 night. Booked a superior room. Having stayed at this hotel on 2 previous occasions, I was happy with my choice. However, when allocated my room, I was on the 3rd floor facing the front of the hotel. On my previous stays, I was on the 6th or 7th floor with my rooms facing treetown. I found the high floors much better as the noise levels were kept to a minimum. Unfortunately on this trip, my room was directly opposite a massage parlour, a couple of bars and an area outside the front of the hotel where the staff and motorbike taxi riders would congregate all night until the early hours. Outside the bars and massage parlour you would hear the catcalls from the staff trying to get customers. Fine, but tiresome at 0500am when trying to sleep. I went to reception the next morning to ask for a change of room but was told none was available. Couldn't spend another sleepless night so decided to change hotel.
Despite my negative experience, I would recommend this hotel, providing you can get a high floor and not facing the front of the hotel. The hotel generally is kept very clean, great staff with a very good pool area. Location is good if you want to be near the action that Pattaya is famous for.