We visited Chiang Mai as a small family with my 7 year old. The hotel is beautiful, the room decor was simply gorgeous. We were last minute traveller and the hotel butlers and manager were very kind in assisting us in planning our itinerary and giving great recommendations. Without them, our trip would not have been as fun as it had been. The hotel reminded us of the great hospitality in Thailand, and in this hotel we felt truly comfortable. Best sleep/bed ever, generous and beautiful breakfast and warm and genuine service. The location is about 15 minutes from city centre, which for us was good to be away from the crowd and traffic. The shuttle was perfect, we used it all the time, though we have a hard time leaving the comfy room. Thank you for a wonderful stay!