Firstly the hotel is a lttle far from the city but this was not the problem (it is very cheap to hire vehicles in Chiang Mai). It was also a lttle run down - again not that much of a problem (peeling wall paper and holes in carpets are not that offensive). The reason for the terrible review for the hotel was the fact that the room was exceptionally dirty. The carpet had not been vacuumed for a long time and there was excrement on the toilet seat and bowl, so this appeared not to have been cleaned either. There was evidence of cockroaches in the bathroom and of gekko excrement on the picture rail, along with numerous cobwebs and spiders. I would not recommend this hotel for anyone with small children (I was so worried about our 2 year old that we refused to stay a night there). There are many hotels in this price range that afford greater value and facillities - look elsewhere.