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Reviews (2,691)
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Reviewed 21 April 2018 via mobile

We stayed here from 2 till 6 april 2018.
We travel a lot, staying in nice and fancy hotels, but it was really long time ago we stayed in such a nice, ‘zen’ and restful olace where the staff payed soooo much attention to every detail ! : all staff members always say hello, candles lightening everywhere at night, what a great service in the restaurant and at breakfast, pool service is great, check in - out is a pleasure, there is muskito spray provided, choose your newspaper, etc... unbelievable great service !
(When you arrive they take a picture of you so the other staff members recognize you and know your name)....
Altough we arrived at 8 am in the morning, there was no problem to have already our room ready...
The nice architecture (typical with red wood) and long swimming pool are very restful.
The bar and restaurant are located in a nice old building (previous the UK embassy), and also there the service is just perfect. The two thai guys guided us around in the building after dinner. And the cocktzils and food are really good.
Location of the hotel is fine, close to the city (10min walk or 3 min tuktuk), and only 300m from Rambar, a funny open air bar with dragqueenshows at night !

We really had a great time , wish we could stay a bit longer (we left for anantara bangkok wich is nice but larger and busier).

This hotel is sumply worth the trip to Chiang Mai !

Thx for your hospitality

Stayed: April 2018, travelled as a couple
Thank architect2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 23 April 2018

Dear architect2017

Greetings from Anantara Chiang Mai Resort and thank you for sharing amazing review on Trip Advisor.

Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat.

We look forward to welcoming you again in the future for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018

From the moment of arrival until checkout this hotel made the guest feel very special.
My Daughter has dietary requirements that were met above and beyond our expectations.
All staff, and I mean all staff, were the friendliest and charming staff I have ever met at any hotel. They went out of their way to ensure your satisfaction. The general manager must be complimented on the way he runs this establishment, not only towards the guests but the staff.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank pmlyons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 23 April 2018

Dear pmlyons

It was our pleasure to host you in culture rich Chiang Mai. Thank you for taking the time to post a TripAdvisor review - your valuable feedback is greatly appreciated. Providing all of our discerning guests with the best of Anantara’s authentic luxury, exclusive services and personalised hospitality is of the highest importance, and we are delighted to read such glowing praise about your experience.

We look forward to welcoming you back soon and to making your next stay even more enjoyable and memorable.

Warmest regards,

Syahreza Ishwara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

The entire team around the resort were extremely forthcoming, friendly and caring and were at hand at all times, providing outstanding service. Wherever we went, we were also immediately recognized and addressed by name. We felt pampered from the arrival, all the way to the departure.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank joycengdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 16 April 2018

Dear joycengdee

Warm greetings from Anantara Chiang Mai Resort.

It was with great pleasure that I read your positive review on Trip Advisor about your recent stay with us.

On behalf of all our team members, we appreciate you taking the time and effort to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members.

We look forward to welcoming you again for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018

This hotel is located on a beautiful near the Ping river.When we are check-in had well com massage at lobby. Facilities in room is very comfortable and turndown service very nice.My son he is very happy because the swimming pool is big for kids.I very happy and hope come to again...

Stayed: March 2018, travelled with family
1  Thank fortmary99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 14 April 2018

Dear fortmary99

Greetings from Anantara Chiang Mai Resort and thank you for sharing nice review on Trip Advisor.

Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat.

We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai!

Yours sincerely,

Syahreza Ishwara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

The spa is very relaxing well trained with expericed staff. Don't missed it whenever you visit. Very Recommanded. Hotel not far from night Bazar and very convinience. The hptel otself is very beautiful

  • Stayed: February 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Angie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 14 April 2018

Dear Angie G

Warm greetings from Anantara Chiang Mai Resort.

It was our pleasure to host you in culture rich Chiang Mai. Thank you for taking the time to post a TripAdvisor review - your valuable feedback is greatly appreciated. Providing all of our discerning guests with the best of Anantara’s authentic luxury, exclusive services and personalised hospitality is of the highest importance, and we are delighted to read such glowing praise about your experience.

We look forward to welcoming you back soon and to making your next stay even more enjoyable and memorable.

Warmest regards

Syahreza Ishwara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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