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Reviewed 5 June 2017

good place
fair service
poor chinese staff attidtude
good bar
good food
good room to stay
too noisy sometime
Event should not arrange in small hotel as this in weekend , all the guest not too enjoy event , they enjoy quiet stay , trust me

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Minor Hotels
Thank Artoarto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 6 June 2017

Dear Artoarto

Greetings from Anantara Chiang Mai Resort and thank you for sharing kind review on Trip Advisor.

Needless to say we always love to make such a positive impression. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai!

Yours sincerely,

Syahreza Ishwara
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2017

We went to check the resort and the place is beautiful. Very well maintained with super efficient staff. We were hanging out in the lobby enjoying the surroundings when the staff came up to us to offer us water. They were very courteous and warm.

Not a large place as one would expect of resorts but yer great ambience and serene

  • Stayed: May 2017, travelled with friends
    • Location
    • Service
Thank fivestarholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 5 June 2017

Dear fivestarholidays

Greetings from Anantara Chiang Mai Resort and thank you for sharing beautiful review on Trip Advisor.

Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat.

We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai!

Yours sincerely,

Syahreza Ishwara
General Manager

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Reviewed 3 June 2017

What a wonderful hotel! Brilliantly positioned on the riverside and close to the night market and street food. The staff at the hotel are wonderful, they are so welcoming, kind and helpful and made our stay very special.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Minor Hotels
Thank stephenwrayb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 5 June 2017

Dear stephenwrayb

Greetings from Anantara Chiang Mai Resort and thank you for sharing beautiful review on Trip Advisor.

It sounds like you had wonderful stay while here in Chiang Mai. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer.

We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members.

We look forward to welcoming you again for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2017 via mobile

Anatara Chiang Mai Resort is fantastic. From the moment we arrived, the staff have been so helpful, professional and friendly. You get the feeling that everyone of staff would do anything in their power to ensure their guests are happy and comfortable. The Service 1921 Restaurant is excellent and I'd recommend having dinner there during your stay. The breakfast buffet is excellent, a huge variety of delicious food and superb service. They also helped us find a driver to take us to a local temple, the driver charged 1000 Baht for 3 hours which was very fair, he was also very helpful. If all of my hotel experiences were like this one, I'd be thrilled.

Stayed: June 2017, travelled as a couple
Thank Canuck_Abroad7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 4 June 2017

Dear Canuck_Abroad7

Greetings from Anantara Chiang Mai Resort and thank you for sharing fantastic review on Trip Advisor.

On behalf of all our team members, we appreciate you taking the time and effort to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members.

We look forward to welcoming you again for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2017

Good teak design of the hotel terraces, although small rooms, they are comfy. Excellent location and views to the river. Amazing food expirience and all hotel staff very kind and willing to attend your needs.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Minor Hotels
Thank joseramon693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_AnantaraChiangMai, General Manager at Anantara Chiang Mai Resort, responded to this reviewResponded 3 June 2017

Dear joseramon693

Greetings from Anantara Chiang Mai Resort and thank you for sharing nice review on Trip Advisor.

There is no doubt that the resort is well recognised internationally due to it's stunning architecture as well as it's personalised service. Needless to say, we are incredibly proud of the team here and their capacity to continually impress. I also would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai!

Yours sincerely,

Syahreza Ishwara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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