The best hotel staff I've ever experienced! His name is Leo. Here's the story. Late night on 11th Feb., I took a Grab taxi from Suvarnabhumi Airport and arrived at the hotel around 11 o'clock pm. The taxi driver had a hard time finding the location of the hotel and managed to arrive. It was only after the taxi had left that I realized that I had left my phone in the back seat of the taxi. I was in a state of mental breakdown because I could only find the plate number of the taxi through the Grab application, and I couldn't find the taxi driver's cell phone number. My phone contains everything about me, including my financial information, passport and airline ticket details. Because it happened on the first day of the travel, not only did it ruin all of our itineraries, but it was also very difficult for me to return to my home country. Even if this happened in Korea, it is an incredibly troublesome accident. First of all, since I don't speak Thai at all, it's hard to find a way to even talk to the Grab service center because I don't have a phone, but thanks to the kindest and the most relaxed and wonderful hotelier that i've met called Leo, the first person to greet guests at the hotel gate, he successfully contacted the service center, and after much effort, he was able to find out the taxi driver's cell phone number. Thanks to his smart and professional response, finally I was able to find my cell phone that was my life. He was totally my guardian angel. In the whole process, Leo calmed me down and helped me not to give up hope on the phone with a Buddha-like smile. Without him, it would have been very, very difficult for me to return to my country. I don't know how to repay this favor. Thank you, Leo! Thank you, Thailand!

This was the first hotel we stayed at on our tour, the room was spacious with a large bathroom inc separate bath and shower. Large fridge and washing machine also provided within the room. The balcony was ok but air con took up half of the space. This is a high rise hotel above a shopping centre near to local markets and plenty of food options.

The reception staff were welcoming and free hot drinks from a machine were available all day.

The pool was too small for the amount of people using it every sunbed was full which was surprising, the wooden floors surrounding were also quite slippery when wet. Pool towels were provided.

Breakfast was adequate with choices of Thai and western food. The eggs however were not cooked well and fried eggs were left on a side plate and just reheated on order. Pancakes, fruit and a few cakes were available. Coffee was very strong and tea was very weak.

Probably would not return as the pool was not suitable for relaxing after a long day.

The suite was very spacious & well appointed, the views from the balcony over the river & the city were fantastic.
The breakfast was very good with a wide selection of foods.
The pool area was very nice.
The staff were very friendly & helpful.

Disliked · The decor is looking a little tired, especially on the landings. Nothing that a lick of paint wouldn't cure.
There isn't very many sun loungers around the pool. It's not really a problem if you get up early enough.