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sharon p
London, United Kingdom

Fantastic stay

5.0 of 5 bubblesReviewed 7 Mar 2023via mobile
Stayed 5 nights at Centre Point, large spacious room, washing machine and full kitchen.

Bed was a bit hard, but hubby loved it. I loved the heated toilet seat!

So close to the river boats and sky trains, there is also a food court just around the corner and a small market.

All of the staff are super friendly and helpful.

Only downside, we booked a Deluxe river view. The balcony doesn't have any furniture, as the air con unit is in the middle of the balcony, taking up most of the room. We was on 15th floor so could see the river inbetween the buildings, however if you was on lower floors, the river view would be very restricted.

We never had issues with needing a lift, must have hit it at all the right times.

We really liked this part of Bangkok, and should we ever return would definitely come back to Centre Point.
Date of stay: February 2023
Trip type: Travelled as a couple
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Tanasit Tammayon, General Manager at Centre Point Hotel Silom, responded to this review
Responded 7 Mar 2023
Dear Khun sharon p,

Thank you very much for your review of your recent stay at Centre Point Silom.

We are very pleased to hear that you had a fantastic stay with us and enjoyed the spacious room with a full kitchen and washing machine. We are also happy to hear that your husband loved the bed and that you enjoyed the heated toilet seat.

Our location is certainly one of the highlights of our hotel, and we are glad that you found it convenient to access public transportation and enjoy local street food and markets.

We are sorry to hear that the balcony of your Deluxe river view room did not have furniture due to the air conditioning unit. However, we are glad that you still enjoyed the view of the river on the 15th floor. We will make sure to check on the balcony furniture for this room type and improve it if necessary.

Thank you again for your review, and we look forward to welcoming you back to Centre Point Silom in the future.

Best regards,

Tanasit Tammayon (Mr.)
Resident Manager
Centre Point Hotel Silom
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 24 February 2023 via mobile

We stayed in the family suite for 6 nights.It was clean & spacious with all amenities provided.It could do with a little revamp but it was still nice.
The staff were lovely,but were lacking in tour information.You cant fault the location,definitely 10/10.We are already planning our return next year.⭐️⭐️⭐️⭐️⭐️

Date of stay: February 2023
Trip type: Travelled with friends
Thank 72Lee2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanasit Tammayon, General Manager at Centre Point Hotel Silom, responded to this reviewResponded 27 February 2023

Dear Khun 72Lee2015,

Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your stay with us, particularly the spacious and well-equipped family suite and our central location. We apologize for any inconvenience you may have experienced regarding the tour information and we will take this into account for future improvements.

We look forward to welcoming you back next year and providing you with another enjoyable stay.

Best regards,

Tanasit Tammayon (Mr.)
Resident Manager
Centre Point Hotel Silom

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Reviewed 6 February 2023 via mobile

For the price this was a super choice for our 3 night stay in Bangkok. This hotel is in an excellent location with a view of the river from the balcony although there isn’t any furniture to sit out on the balcony.
Our room was a large, spacious suite with a kitchenette including a washer/dryer machine that was most helpful for us. The hotel was quiet with courteous staff and a good selection at the included breakfast.
The only issue for me was that the bed was hard, not that lovely sink into a firm mattress that you would get at a 5 star hotel.

Room tip: Close to the transit.
Date of stay: January 2023
Trip type: Travelled as a couple
Thank Jennifer E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanasit Tammayon, General Manager at Centre Point Hotel Silom, responded to this reviewResponded 7 February 2023

Dear Khun jne_13

Thank you for taking the time to share your experience with us. We are glad to hear that you had an enjoyable stay at our hotel and that you found our location to be excellent. We appreciate your feedback regarding the bed, and we would like to let you know that we have a softer mattress that can be put on top of the bed to provide a more comfortable sleeping experience. If you would like this arrangement for your next stay, please do not hesitate to call our housekeeping department and they will be happy to set it up for you.

We hope to have the opportunity to welcome you back soon and provide you with the comfortable stay that you deserve.

Best regards,

Tanasit Tammayon (Mr.)
Resident Manager
Centre Point Hotel Silom

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Reviewed 3 February 2023

I’ve stayed a number of times and always enjoy my stays. I like the Garden Riverview suite which has seating on the balcony and stunning views (well worth the cost). One review made mention of a Starbucks credit (not received) and the credit for vending machine wasn’t given on check in but when mentioned the next day at the front desk vending machine credit amended.

I’m back there next week in the same room and so looking forward to my second stay on this trip.

The lift and concierge staff are exceptional and hopefully acknowledged by Management.

Date of stay: January 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Rosli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanasit Tammayon, General Manager at Centre Point Hotel Silom, responded to this reviewResponded 6 February 2023

Dear Khun Rosli,

Thank you for your wonderful review of Centre Point Silom. We are thrilled to hear that you have consistently enjoyed your stays with us and have chosen to return. It is great to hear that you appreciate our Garden Riverview suite, its seating on the balcony, and the stunning views.

We would like to inform you that the Starbucks voucher and vending machine credit are special benefits for booking directly through our hotel website. We apologize for the inconvenience caused and the miscommunication regarding these benefits during your previous stay.

We are glad that the matter was promptly addressed and resolved at the front desk, and we appreciate your positive comments about our lift and concierge staff. We will make sure to pass along your compliments to them as well.

We look forward to welcoming you back for your second stay on this trip and hope you continue to have an enjoyable experience with us.

Best regards,
Tanasit Tammayon (Mr.)
Resident Manager
Centre Point Hotel Silom

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Reviewed 29 January 2023 via mobile

The room was huge with kitchen washing machine , and a very large and comfortable bed
The only downside to the hotel were a few small things: the signage in the lift is confusing the lobby is one floor above reception and there is no signs on the wall when you arrive at the floor lots of people we’re getting off at the wrong floor. Secondly the decking around the pool is extremely slippery and is dangerous. Thirdly the breakfast is expensive and not worth the cost. Otherwise the hotel is well located for access to the river and sky train

Date of stay: January 2023
Trip type: Travelled as a couple
Thank Kieran R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanasit Tammayon, General Manager at Centre Point Hotel Silom, responded to this reviewResponded 2 February 2023

Dear Khun Kieran R,

Thank you for taking the time to write a review of your recent stay at our hotel. We are glad to hear that you found the room to be spacious and comfortable, and that you appreciated the kitchen and washing machine.

However, we are sorry to hear that you encountered some difficulties during your stay. We take all feedback seriously and will take steps to address the issues you mentioned. Our team is currently working on improving the signage in the lift and adding more signs on the wall to make it easier for our guests to find their way. We have also taken note of the slippery decking around the pool and will be making repairs as soon as possible to ensure the safety of all guests.

Regarding the breakfast, we understand that the cost may be a concern for some guests. However, we believe that the quality of our breakfast and the variety of options available are worth the cost. We will continue to strive to provide a high-quality breakfast experience for all our guests.

We hope that you will choose to stay with us again in the future and that you have a better experience. If there is anything else we can do to make your next stay more enjoyable, please do not hesitate to let us know.

Have a good time.

Best regards,

Tanasit Tammayon (Mr.)
Resident Manager
Centre Point Hotel Silom
1522/2 Charoenkrung Rd. Bangrak,
Bangkok 10500
Tel no: 66 2 266 0521 Fax no: 66 2 266 0520

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Reviewed 26 January 2023

Can not fault the staff, the room was huge (we upgraded to a deluxe river view) full-size washing machine, and a fridge freezer, for what we paid, you couldn't go wrong. The room was very clean, and the bed was not the most comfortable but we were there for just 3 nights and I have certainly had worse. The pool was beautiful (although salt water) and the restaurant looked over the pool. Breakfasts were very good with a choice of local, English, American, and Japanese cuisine. The only downside was that after upgrading, I pictured us sitting on the balcony overlooking the river on a night time however, the balcony had room solely for the airconditioning unit, no place to sit, and the view was out of an oval hole cut into the concrete (see attached photo) not like the images online when booking. We received credit for the vending machine which came in very handy and also received credit for Starbucks which fully paid for 2 drinks there, a nice touch from the hotel. It was our anniversary while we were there which I'd mentioned on booking but nothing was done, the next hotel went all out for us. Overall I'd say a great location to explore Bangkok without being in the center and would also suit business travelers. Getting around was easy via Tuk Tuk or taxi and a 7/11 at the end of the street. This review would have been 4 star had it not been for the balcony, and the anniversary, which I appreciate may not be an issue for some guests however it was for us and we love sitting out on a balcony of an evening!

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank 46MichelleRM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tanasit Tammayon, General Manager at Centre Point Hotel Silom, responded to this reviewResponded 2 February 2023

Dear Khun 46MichelleRM,

Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed the fantastic staff, the huge room and the beautiful breakfast. It's wonderful to hear that you felt the room was clean. We are also happy to hear that you found the pool and restaurant to be beautiful, and that you appreciated the breakfast options and the credit received for the vending machine and Starbucks.

We are sorry to hear that you were disappointed with the balcony and the lack of attention to your anniversary. We take all feedback seriously and we will ensure that this information is shared with the relevant departments to prevent similar issues from happening in the future. We apologize for any inconvenience caused and would like to offer our sincerest apologies.

Thank you again for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.

Have a good time.

Best regards,

Tanasit Tammayon (Mr.)
Resident Manager
Centre Point Hotel Silom
1522/2 Charoenkrung Rd. Bangrak,
Bangkok 10500
Tel no: 66 2 266 0521 Fax no: 66 2 266 0520

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