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Pathumwan Princess Hotel
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Reviews (5,963)
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3,698
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Reviewed 22 January 2018

Every visit to The Princess is like a homecoming for us. It ticks all of our boxes for a peaceful, restful holiday, in every respect, whether it's the rooms, the breakfasts, the pool and its surrounds, the friendly, helpful staff, the location (next to MBK Centre, close to the SkyTrain and within walking distance of so many shopping complexes). Can't wait for our next visit; as I write this, I'm thinking - It's pool time at the Princess!.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rony & George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pathumwan Princ... H, other at Pathumwan Princess Hotel, responded to this reviewResponded 23 January 2018

Dear Rony & George,

Thank you for your kind comments and for sharing how much you and your family enjoyed your recent stay with us. I am glad that your had an amazing time at our swimming pool, breakfast selections and our unique location. We are delighted to learn that you have such an impressed experience and we will pass your feedback on to the associates to continue their working passion.

We are looking forward of having the pleasure once again on your next visit to Thailand.

Stefan Heintze
General Manager
Pathumwan Princess Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

Had a well rested, relax and wonderful holiday in Bangkok, and it was great to spend my stay at Pathumwan Princess Hotel with very friendly, helpful and accommodating service staff from the various departments. In fact, the hotel's location is really central to many of the shopping malls/areas.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Crazytq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded 23 January 2018

Dear "Crazytq",

thank you very much for your feedback, we are pleased knowing that you had a wonderful holiday in Bangkok.I truly appreciate your kind words about our team. It is definitely a boost for us every time we hear positive reviews such as this. Once again, thank you for selecting us as your choice of stay in Bangkok and we are very much looking forward to having the pleasure of welcoming you to our hotel again soon.


Stefan Heintze
General Manager
Pathumwan Princess Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

Great location and impeccable service
Exec suite is so beautiful and well appointed
It is an older hotel now so it does require minimal renovation (chipped tiles)
Lighting in bathroom is not great
Rooms need to be serviced earlier than 3pm each day

  • Stayed: January 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded 23 January 2018

Dear Debbie,

Thank you for your feedback and your recent visit. It's a pleasure to read that you have enjoyed our service and that your suite was to your full satisfaction. We also appreciate your comments regarding the tiles, bathroom lighting and room service and will use this opportunity to further improve in these areas. We hope to welcome you back to the hotel in the near future.


Stefan Heintze
General Manager
Pathumwan Princess Hotel Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Everything about this hotel oozes class and service. It’s position is 2nd to none. Basically on top of MBK which is a huge fun centre to shop in. Rooms are great. Comfy beds. Brilliant housekeeping staff. Complimentary fruits were a bonus each day. Breakfast is great....we chose to eat on level 8 by the pool. Main breakfast room gets very busy and it lacks the Thai atmosphere - being outside is so much nicer. Facilities and pool are outstanding. Gym is fully equipped and simply best hotel facility I have seen on my many years of travel. Sports facilities are unique to a hotel although not all of this part is inclusive. 2 great squash courts, indoor badminton, 2 tennis courts, 500 mtr outdoor running track and boxing ring to name a few options. Not free but not too exe to use.

Now here is the ‘BUT’ part. We last stayed here 3 years ago. Over this time the facilities and rooms have become a bit tired and dated. The reception area furniture looks a little over used and dated. The granite floors are chipped and fading. The rooms are suffering from heavy use.... the furniture has been knocked about and just looks over used. The timber floors are in need of re-polishing. The bathroom tapware is faded and looks like it’s had many years of use. The shower over the bath is not a great idea.....if you can’t climb over a fairly high bath edge, request a room with separate shower. The timber cupboards don’t close properly etc. However, don’t let this put you off this hotel....it’s still world class. I write this constructive criticism so the hotel management know that returning customers are noting the dating of this property and the costly need to keep it at the 5star standard required of guests like ourselves.

Stayed: January 2018, travelled with family
Thank dantman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded 23 January 2018

Dear "Dantman",

thank you so much for your repeated stay and making time to compose a review. It's great to know that you have enjoyed our extensive sport amenities and swimming pool. We are very much appreciating your constructive criticism and we are working on improving our facilities successively to provide our guests in future with an even better staying experience. Once again, thank you for selecting us as your choice of stay in Bangkok and we are very much looking forward to having the pleasure of welcoming you to our hotel again soon.


Stefan Heintze
General Manager
Pathumwan Princess Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2018

Had a great 4 nights at this hotel. So handy for shopping and if you want more nightlife then just jump in a taxi and go to the Silom Village or the Sumhkivit Road. The hotel is really really nice and spotless. The pool is lovely too. If I was returning to Bangkok I would definitely stay at this hotel again.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Betty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel, responded to this reviewResponded 23 January 2018

Dear Betty,

we are thanking your very much for reviewing us and sharing your experience with fellow Tripadvisor users. We couldn't agree more that from our location you can easily explore many hotspots of Bangkok and the proximity of shopping opportunities is very convenient. Thanks again for your feedback and we'd be delighted to welcome you again.

Stefan Heintze
General Manager
Pathumwan Princess Hotel Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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