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Reviews (497)
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All reviewsrooftop poolnana bts stationsecret escapeshot food was coldquick workoutholiday inn expressfamily martenglish speaking channelsbig tvhot water in the showercomfortable bedcardio machinesloud noisesun loungerscheck in was quickfree tuk tuk serviceten minute walk
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Reviewed 2 May 2018

Check-in was fast, the lobby was bright and made the hotel feel very welcoming. The room was really clean and spacious enough for 3 people. The toilet could have been designed properly as water would still splash out when showering, making the toilet floor really wet. Basic necessities were provided like a hair dryer, a water kettle, and free water everyday, which was great. Check out was as seamlessly as check-in and the staff were really helpful and friendly. Overall, a great experience and worth it for money!

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank maryesthereliza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyaporn H, General Manager at Travelodge Sukhumvit 11, responded to this reviewResponded 21 May 2018

Dear maryesthereliza,

The entire team are all delighted to read you appreciated our service and special attention and thank you very much for pointing this out on TripAdvisor. We genuinely love to indulge our guests to exceed their expectation in term of standard of service. We are truly glad to hear we have reached our aim. We do look forward to having the pleasure of welcome you back with us in hopefully not too distant future.

Best regards,
Piyaporn Hempornwisan (Kwan)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

This hotel is quite new and very comfortable. It is located a long way down the cool Sukhumvit 11 (about 10 min walk to Nana BTS) but being down far means it is quiet. The staff were a little cold and did not allow early check in. A 1000 baht deposit was required. The room is plain but modern with good Wifi, safe, comfortable bed, limited but adequate English channels and some storage room. Bathroom is very small and gets quite wet. I stayed in the rear block where reception is, the nice rooftop pool and decent gym are in the front block. The pool is good but popular making finding a sun lounge a challenge at times. I didn’t have the breakfast but walking past it looked simple but adequate. I think the hotel is a little overpriced but it is a comfortable stay.

Stayed: April 2018, travelled solo
Thank jahau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyaporn H, General Manager at Travelodge Sukhumvit 11, responded to this reviewResponded 21 May 2018

Dear jahau,

Thank you for very much for staying with us on your recent visit to Thailand and for sharing your feedback in regards to your recent stay at Travelodge Sukhumvit 11. We appreciate your insightful feedback about your experience, although there were positive aspects of your stay. I must apologies for the shortfalls that you have been subjected to.

Rest assured that we are taking all of this feedback seriously and share internally in order to continue on improving our service standards and facilities for the satisfaction of all our guests. Once again, I appreciate your time in sharing your feedback and I hope this experience will not deter you from staying with us again in the future.

Best regards,
Piyaporn Hempornwisan (Kwan)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018

Awesome place :) Will definetly come back soon!

Our room is always clean. One time we left the do nit disturb sign, they left a notr informing us that they didnt clean the room because they respect our decision. Superb customer service!

Location is great too! Near convenience stores and food establishments.

Overall the hotel is great!!!

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kathleen Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyaporn H, General Manager at Travelodge Sukhumvit 11, responded to this reviewResponded 30 April 2018

Dear kathleenjanplandano,

Thank you for choosing the Travelodge Sukhumvit 11, and for taking the time to write a review about your recent experience.

We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the excellent service. We are excited at the thought of your next stay with us in hopefully a not so distant future.

Sincerely yours,
Piyaporn Hempornwisan (Kwan)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018 via mobile

Nice big room, very clean and comfortable bed. Strong shower.
The rooftop pool is a bonus, for the price we paid.
The breakfast buffet was good enough, plus there is a nice espresso machine.
Good location, 8 min walking to Nana BTS station.

Stayed: April 2018, travelled as a couple
Thank Ana Filipa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyaporn H, General Manager at Travelodge Sukhumvit 11, responded to this reviewResponded 30 April 2018

Dear Filipa V,

Allow me to sincerely thank you for your flattering review full of kind words about your previous stay at Travelodge Sukhumvit 11 and for sharing your valued thoughts with fellow travelers here on TripAdvisor.

We were thrilled to hear that you enjoyed our convenient location and facilities. It is through feedback such as yours that assists our team to monitor and fine-tune our facility and service experiences.We look forward to welcoming you again in the near future.

Sincerely yours,
Piyaporn Hempornwisan (Kwan)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2018 via mobile

We came in early and were not charged for early check in by very kind staff member Stella who really does her job as it should!

The hotel offers a beautiful view over Bangkok as well as nice breakfast and beautiful swimming pool. The fitness is a plus.

Definitely would advice this one , very good value for money and easily accessible by sky train.

Stayed: April 2018, travelled as a couple
Thank Achten J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piyaporn H, General Manager at Travelodge Sukhumvit 11, responded to this reviewResponded 30 April 2018

Dear Achten J,

Thank you for choosing the Travelodge Sukhumvit 11, and for taking the time to write a review about your recent experience. We are pleased to learn that you have enjoyed your overall stay with us. It is through feedback such as yours that assists our team to monitor and fine-tune our facility and service experiences. We look forward to welcoming you again in the near future.

Best regards,
Piyaporn Hempornwisan (Kwan)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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